Customer story
Primary care
Empowering primary care with connected technology
As the leading GP clinical IT system provider we have a long history of supporting primary care teams, from individual practices to PCNs and integrated neighbourhood teams.
Get in touch View all productsSupporting the evolving primary care landscape
General practice is the foundation of the NHS, providing care to over a million patients every day. We support primary care teams with the technology, insights, and expertise they need to deliver safe, efficient, and connected care — helping clinicians manage growing demand while improving patient outcomes.
Our clinical system, EMIS Web, is the number one choice for primary care teams, supporting over 4,000 GP practices to deliver safe, efficient and joined-up care.
Clinically led, cutting-edge innovation
Founded in 1987 by two GPs, we’ve been supporting primary care for nearly 40 years. We understand that healthcare is constantly evolving, and to help you deliver the best possible care, our technology must evolve too.
We’re committed to being at the forefront of clinical innovation, which is why we developed EMIS-X, our next-generation platform. EMIS-X is designed to provide greater flexibility, integration, and scalability, empowering primary care teams to adapt to changing needs and deliver innovative, connected care.
With the insight of our dedicated clinical team, we ensure our technology isn’t just cutting-edge, it’s built for real-world use, designed to meet the everyday needs of the teams who rely on it. We're making sure you have the tools you need to meet the challenges of the future.
Get in touch
Delivering safer, more connected care
We help GP practices, PCNs and integrated neighbourhood teams, work together seamlessly by ensuring real-time access to shared patient records. With up-to-date information and intelligent decision support at their fingertips, clinicians can make safer, more informed decisions while reducing time spent looking for information. This not only improves patient safety but also enhances collaboration between care settings, ensuring better continuity of care.
Supporting PCNs to manage capacity, access and demand
PCNs are transforming healthcare, joining-up services to improve access, reduce health inequalities, and manage complex patient needs. We make it easier for primary care teams to work together, helping them understand and manage capacity and demand, to ensure patients are seen by the right clinician at the right time. Our solutions streamline workflows and enhance digital triage, making it easier to involve other service providers, such as community pharmacies, in patient care. This improves care pathways, increases efficiency, and ultimately provides better access to patients.
Optimising medicines management
With prescribing demands growing, medicines optimisation is vital for improving patient outcomes and reducing NHS costs. Our expertise in medicines management supports primary care teams by enhancing prescribing safety, reducing medication waste, and driving cost-effective prescribing practices. By leveraging data and analytics, we help ensure that patients receive the right medications while improving long-term condition management and reducing avoidable hospital admissions.
Want to find out how we can support your organisation?
Get in touch
Working with you
Your knowledge plays a vital role in how we develop and update EMIS Web. That’s why we work closely with the National User Group (NUG), a member-run organisation that allows clinicians to give us their input on what they need from our clinical software.
News & insights
Keep up to date with what’s going on in primary care
View more
-
Customer story
EMIS Web PCN Hub: the benefits for all stakeholders
Read more -
Customer story
Optimising medication safety at scale
Read more -
Article
EMIS-X and the future of healthcare technology
Read more
Products
Tailor your experience
View all products-
System
EMIS Web
Deliver joined up, integrated care with our market leading clinical system.
Discover more -
System
EMIS PCS
Helping GPs deliver safe, efficient, and connected care.
Discover more -
Product
Optum Learn
Our platform puts the power of learning into your hands, allowing you to learn at your own pace at any time, from anywhere.
Discover more -
Product
Patient Access
Available to practices using EMIS Web, our leading independent patient services app provides a digital front door into healthcare services.
Discover more -
Product
Lloyd George digitisation
Secure digitisation of your Lloyd George records.
Discover more -
Product
EMIS Web secure remote access
Requires EMIS Web
A two-factor authentication token that enables fast and secure remote connection to the Health and Social Care Network (HSCN) and transition networks from any location.
Discover more -
Product
Enterprise Search and Reports
Requires EMIS Web
The fast and efficient way to source, search and report on GP data in real time.
Discover more -
Product
Explorer
Explorer delivers self-service business intelligence by enabling you to query, explore and analyse data to optimise healthcare delivery.
Discover more -
Product
Apex
Apex is a web-based analytics platform that visualises primary care data in clear dashboards to support planning and decision-making.
Discover more -
Product
EMIS Scribe
Clinical AI scribe embedded in EMIS Web®, capturing consultations into structured, SNOMED‑CT‑coded notes
Discover more -
Product
FourteenFish
Our appraisal solution provides a secure cloud-based environment for clinicians to record CPD, learning reflections and personal development plans.
Discover more -
Product
Apex Contract Manager
Apex Contract Manager is a web-based tool that collects, manages and reports primary care service data for locally commissioned services.
Discover more -
Product
Automated Arrivals
Requires EMIS Web
Patient check-in system that saves time for busy reception staff.
Discover more -
Product
Medical Interoperability Gateway (MIG)
Connecting you to real-time patient data from any care setting.
Discover more -
Product
Outcomes4Health
Supporting the management, delivery and reporting of commissioned services.
Discover more -
Product
Shared Record Viewer
Requires Medical Interoperability Gateway (MIG)
Shared Record Viewer is a secure, independent browser-based portal that provides instant access to Medical Interoperability Gateway.
Discover more -
Product
Pathway
For life sciences professionals
Identify groups of at-risk patients from within primary care data for proactive healthcare interventions.
Discover more -
Product
EMIS-X
Requires EMIS Web
A next-generation clinical system designed to connect, streamline and transform healthcare delivery.
Discover more -
Product
ScriptSwitch Prescribing
Actionable information, advice and guidance to support safe, cost-effective prescribing in primary care.
Discover more -
Product
Accelerate Prescribing
A time-saving solution that accelerates prescribing savings with no upfront cost.
Discover more -
Product
Population360
From system to patient, Population360® — Clinical Decision Support finds opportunities to improve medication safety, non-adherence, and lower costs, all in one place.
Discover more -
Feature
Recruit
For healthcare professionals
Requires EMIS-X
Enabling primary care teams to easily identify and invite patients to take part in clinical trials.
Discover more -
Feature
Information Leaflets
Requires EMIS Web
Provide patients with medical information leaflets that can be easily printed or emailed. The leaflets provide up to date, accurate information about a condition or a medicine. Information Leaflets is a new EMIS Web application, powered by EMIS-X technology.
Discover more -
Feature
Consultation Write Back
Requires EMIS Web
An automatic copy and send of an EMIS Web consultation. This enables a clinician working in an EMIS Web organisation to record consultations on behalf of a patient's registered GP. Powered by Sharing Agreements, this feature ensures more joined up patient care across a PCN.
Discover more -
Feature
Pathway
For healthcare professionals
Requires EMIS-X
Easily identify at-risk patient groups for proactive healthcare interventions through referral onto the appropriate care pathway.
Discover more -
Feature
Atrial Fibrillation (AF) Advisor
Requires EMIS Web
Improve DOAC prescribing and reduce the risk of strokes with AF Advisor.
Discover more -
Feature
GP Connect
Requires EMIS Web
An NHS programme that supports improved patient care by sharing information held within GP practice IT systems for use across health and social care.
Discover more -
Feature
Service Discovery Locator
Requires Medical Interoperability Gateway (MIG)
The Service Discovery Locator is an online directory which identifies patient data from organisations which are connected to the Medical Interoperability Gateway (MIG).
Discover more -
Feature
Instant messenger
Requires EMIS-X
A secure instant messaging tool for quick, reliable team communication across sites and remote working.
Discover more -
Feature
Clinical views
Requires EMIS-X
Quickly and easily access and view key patient info at the point of care.
Discover more -
Extra
Local Services
Requires EMIS Web
Built using EMIS-X technology, Local Services connects patients to local care providers through a process of patient triage and referral.
Discover more -
Extra
Mayden iaptus (IAPT) Dataset
Requires Medical Interoperability Gateway (MIG)
Providing access to real-time data from psychological therapy services.
Discover more -
Extra
Detailed Care Record
Requires Medical Interoperability Gateway (MIG)
Detailed Care Record provides you real-time access to primary care records.
Discover more -
Extra
Adult Social Care Dataset
Requires Medical Interoperability Gateway (MIG)
Provides a real-time view of social care data from the Liquidlogic Adults' Social Care System
Discover more -
Extra
Document Services
Requires Medical Interoperability Gateway (MIG)
Securely, send and receive electronic documents.
Discover more -
Extra
Community, Children's and Mental Health Dataset
Requires Medical Interoperability Gateway (MIG)
Datasets from Access Rio EPR, designed to provide a more comprehensive view of a patient's medical history.
Discover more -
Extra
Acute Dataset
Requires Medical Interoperability Gateway (MIG)
Provided by Telelogic and giving you access to real-time data from acute services.
Discover more -
Extra
EMIS Web Journal View Datasets
Requires Medical Interoperability Gateway (MIG)
Providing access to real-time patient data, displaying a 12 month timeline of all encounters and observations from EMIS Web.
Discover more -
Extra
End of Life Datasets
Requires Medical Interoperability Gateway (MIG)
Providing access targeted, real-time medical information about a patient’s end of life care plan to make informed decisions.
Discover more -
Extra
Care Plan Datasets
Requires Medical Interoperability Gateway (MIG)
Our Care Plan Datasets support a range of complex care needs.
Discover more -
Extra
Special Patient Notes Dataset
Requires Medical Interoperability Gateway (MIG)
Providing access to real-time Special Patient Notes data from EMIS Web.
Discover more -
Extra
ePMA
Requires Hospital Pharmacy
Deliver increased efficiencies, safety and outcomes for patients with electronic prescribing. Access, record and share real-time patient data.
Discover more -
Extra
EMIS-X Mobile
Requires EMIS Web
Access all core elements of EMIS Web quickly and securely with the EMIS-X Mobile app, enabling you to provide more informed care across your community.
Discover more -
Featured partner
CSIS Medication Review Solution
Enhancing medication safety for patients with multiple conditions.
Discover more -
Featured partner
Hero
A digital triage and communication platform streamlining patient access into healthcare services.
Discover more -
Featured partner
Core Care Plans
A user-friendly care management system that updates digital plans in real-time across multiple healthcare sites.
Discover more -
Featured partner
Joy
Social prescribing software to identify and connect patients to local, non-clinical services.
Discover more -
Partner
Surgery Connect
A hosted phone system that’s been designed specifically for your surgery.
Discover more -
Partner
Accurx Chain Reception and SMS
Chain SMS is the green toolbar transforming communication in primary care.
Discover more -
Partner
ApolloScan
Ensure documents are always available by managing workflows - from scanning to electronic in-trays.
Discover more -
Partner
Babblevoice
A hosted telephony system designed specially for primary care.
Discover more -
Partner
BlueBayCT
A clinical decision support tool that maximises your QOF points and provides clear best-practice advice.
Discover more -
Partner
CareCentric
Comprehensive clinical software that supports the delivery of integrated health and social care services.
Discover more -
Partner
CLEO CORE
Integrated urgent care patient management solution, delivering safe and efficient patient management and includes primary care interoperability and NHS Spine compliance
Discover more -
Partner
Think Healthcare
Integrate your telephony with EMIS Web to speed up caller verification, identify and capture new contact information, improve campaign effectivity and automate patient record access.
Discover more -
Partner
COPD Module
A guideline-based, computer-guided consultation for COPD management.
Discover more -
Partner
Access Elemental Social Prescribing
Make, manage and report on referrals to local social prescribing hubs with ease and confidence.
Discover more -
Partner
Mjog
A two-way digital messaging for CCGs and GPs through appointment reminders, results, health campaign messaging and condition monitoring across multiple channels
Discover more -
Partner
Social Rx
A complete social prescribing solution that helps organise and analyse social prescribing efforts.
Discover more -
Partner
Engage Touch
Allow patients to check themselves in so they don't have to queue at reception.
Discover more -
Partner
myGP
CCG and GP care messaging service for appointment reminders and health promotion.
Discover more -
Partner
Strata PathWays
Patient referrals platform for health and social care settings.
Discover more -
Partner
Medi2data eMR
An outsourced medical reporting service at no extra cost.
Discover more -
Partner
Remote patient monitoring and virtual wards
Helping NHS teams deliver safe, proactive care at home with remote monitoring and virtual ward technology.
Discover more -
Partner
Clinisy ICE
Seamless interaction between the GP practice system and services provided by secondary care.
Discover more -
Partner
FDB OptimiseRx
The only patient-specific medicines optimisation solution for primary care.
Discover more -
Partner
Horizon Integrator
A reliable, flexible, scalable and proven hosted communications service.
Discover more -
Partner
i3 Technology
Advanced software that reduces consultation time and integrates patient data with clinical systems.
Discover more -
Partner
iGPR
For SARs, insurance reports, patient online record screening and building bespoke practice reports.
Discover more -
Partner
LabelTrace
Print pathology and address labels and appointment cards, where and when needed.
Discover more -
Partner
Medical Messenger
This software manages communication between patients and surgeries, automatically sending appointment confirmations and reminders.
Discover more -
Partner
Apollo’s SQL Suite
Automate secure, standardised data extraction from all major GP systems.
Discover more -
Partner
Metadvice
An AI driven platform that supports clinicians in high quality decision making for complex conditions.
Discover more -
Partner
Screen Star
Call Patients in your waiting room from your TV screen, whilst delivering informative and educational content to multiple screens across primary care settings.
Discover more -
Partner
Patients Know Best
A personal health record platform that enables patients and healthcare professionals to access real-time information, from any location.
Discover more -
Partner
WoundMatrix
A mobile digital wound assessment and management platform for clinicians and patients.
Discover more -
Partner
Patient Partner
Allows patients to manage their appointments and request repeat prescriptions over the phone, 24/7.
Discover more -
Partner
Rapid Health - Smart Practice
Built for primary care, Smart Practice is a suite of products comprising Smart Triage, Smart Direct Booking and Patient Direct Booking.
Discover more -
Partner
INRstar
Smart clinical decision support software built to make anticoagulation services safer, more effective and cost efficient.
Discover more -
Partner
seca CT331/CT330 PC ECGs
A fully comprehensive and easy to use integrated ECG system that can be used wirelessly via Bluetooth or with a USB cable if required.
Discover more -
Partner
Jayex Connect
A patient engagement platform automating check-in, calling and communications.
Discover more -
Partner
Theseus
A digital tool to manage patient cases and service referrals, such as smoking cessation, weight loss and social prescribing.
Discover more -
Partner
DOC@HOME
An advanced, digital, remote patient monitoring and case management system. DOC@HOME enables carers and clinicians to deliver better care whilst empowering patients to be more aware of their own health and help take control of managing it.
Discover more -
Partner
Envisage Waiting Room TV & Patient Call
Enhance the waiting room experience and save practice time with a fully integrated waiting room TV and patient call system.
Discover more -
Partner
Dictate Swift
AI-powered speech recognition technology to transcribe letters and save valuable time.
Discover more -
Partner
PatientPod
Healthcare monitors to measure and record patient health statistics
Discover more -
Partner
Annual Health Checks by Hear Me Now
Efficiently manage learning disability annual health checks.
Discover more -
Partner
FootFall
Enable a digital front door for your practice.
Discover more -
Partner
GP Billing
Software to manage private, third-party and insurance billing.
Discover more -
Partner
Better Shared Care Planning Application
Cloud-hosted shared care plans supporting collaborative care.
Discover more -
Partner
Doccla Virtual Care Services
Online platform for remote patient monitoring and support
Discover more -
Partner
Docman10X (GP Document Workflow)
Efficiently process, share, and store clinical documents
Discover more -
Partner
Zymego
Fill late cancellations 24/7 with intelligent automation and allow patients to manage their appointments.
Discover more -
Partner
Orion Health Amadeus
Connects data from multiple systems into a single shared care record for multidisciplinary and integrated care.
Discover more -
Partner
Envisage Patient Check-in
A self-service patient check-in system using the highest quality touchscreens.
Discover more -
Partner
Lexacom
Cloud-based digital dictation software for healthcare teams.
Discover more -
Partner
Horizon Contact – CareConnect
A cloud-based healthcare solution that simplifies and enhances patient communication.
Discover more -
Partner
BetterLetter
Process clinical letters faster and more accurately with advanced AI that delivers precise coding and workflow suggestions.
Discover more -
Partner
MedPrompt
AI platform supporting GP practices to speed up and simplify document processing.
Discover more -
Partner
Suvera Planner
Automate patient recall and booking to simplify care and improve outcomes.
Discover more -
Partner
MedLink
Automates annual long-term condition reviews and regular drug monitoring, enabling patients to submit information online and self-book appointments.
Discover more