Sector | Integrated care systems

Connecting neighbourhood care teams

Our market-leading point-of-care systems are trusted across every major healthcare setting. By integrating clinical technology, we’re enabling seamless, coordinated services, fostering collaboration, and improving patient care.

Primary care

As the most widely used clinical system for primary care in the UK, EMIS Web supports over 4,600 GP surgeries nationwide, helping them run their practices efficiently. Our next-generation EMIS-X clinical system, built on cloud technology, is introducing enhanced workflows and driving efficiencies for primary care teams.
Community and hospice care

EMIS Web also supports both community care and hospice teams across 37 Trusts, enabling seamless care delivery closer to home. Alongside this our EMIS-X Mobile solution empowers clinicians to provide care from any location using mobile, tablet, or laptop devices, ensuring flexibility and continuity of care.
Acute and hospital care

In hospital settings, our market-leading Symphony solution supports urgent and emergency care teams in managing patient flow, clinical data, and operational processes. Our Hospital Pharmacy system helps to close the loop from prescribing to dispensing to help drive efficiencies within hospitals.
Community pharmacy

We also deliver comprehensive pharmacy solutions — from ProScript Connect PMR for community pharmacies to PharmOutcomes, a referral and consultation management solution supporting pharmacy services and beyond.

Supporting the needs of your ICS

We're supporting our customers to achieve success across the following core areas:

Efficient care delivery models

Using powerful analytics to assess demand, optimise capacity, and improve resource management.
Engaged and enabled patients

Supporting patients to manage their own health, with easy digital access to healthcare services and personalised care plans.
Preventative and proactive care

Enabling early interventions to improve outcomes and reduce pressure on healthcare services.
Empowered and effective workforce

Empowering teams with the right tools and data for effective workforce planning to address shifting patient needs and skills shortages.
Medicines development and optimisation

Embedding clinical research into patient care and supporting your patients to access to new treatments and therapies.
Driving change through interoperability

Driving change by connecting systems, ensuring fast, secure care and seamless patient journeys across integrated care systems.

From sickness to prevention

Data and technology play a key role in helping ICSs shift from treating illness to preventing it. By linking clinical, social, and environmental data, we can help to identify at-risk groups for proactive intervention, design effective care models, and enable smarter resource allocation. This empowers earlier interventions, proactive care delivery, and improved long-term outcomes. Our range of data insights solutions helps ICSs unlock these benefits and drive meaningful transformation.

Products

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System

PHM Pathfinder Analytics

Population health analytics to transform care delivery.
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Product

Explorer

Explorer delivers self-service business intelligence by enabling you to query, explore and analyse data to optimise healthcare delivery.
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Product

Apex

Apex is a web-based analytics platform that visualises primary care data in clear dashboards to support planning and decision-making.
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Product

EMIS Scribe

Clinical AI scribe embedded in EMIS Web®, capturing consultations into structured, SNOMED‑CT‑coded notes
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Product

Apex Contract Manager

Apex Contract Manager is a web-based tool that collects, manages and reports primary care service data for locally commissioned services.
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Product

Medical Interoperability Gateway (MIG)

Connecting you to real-time patient data from any care setting.
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Product

Shared Record Viewer

Requires Medical Interoperability Gateway (MIG)

Shared Record Viewer is a secure, independent browser-based portal that provides instant access to Medical Interoperability Gateway.
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Product

EMIS-X

Requires EMIS Web

A next-generation clinical system designed to connect, streamline and transform healthcare delivery.
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Product

Population360

From system to patient, Population360® — Clinical Decision Support finds opportunities to improve medication safety, non-adherence, and lower costs, all in one place.
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Feature

Pathway

For healthcare professionals

Requires EMIS-X

Easily identify at-risk patient groups for proactive healthcare interventions through referral onto the appropriate care pathway.
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Feature

Service Discovery Locator

Requires Medical Interoperability Gateway (MIG)

The Service Discovery Locator is an online directory which identifies patient data from organisations which are connected to the Medical Interoperability Gateway (MIG).
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Feature

Instant messenger

Requires EMIS-X

A secure instant messaging tool for quick, reliable team communication across sites and remote working.
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Feature

Clinical views

Requires EMIS-X

Quickly and easily access and view key patient info at the point of care.
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Extra

Mayden iaptus (IAPT) Dataset

Requires Medical Interoperability Gateway (MIG)

Providing access to real-time data from psychological therapy services.
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Extra

Detailed Care Record

Requires Medical Interoperability Gateway (MIG)

Detailed Care Record provides you real-time access to primary care records.
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Extra

Adult Social Care Dataset

Requires Medical Interoperability Gateway (MIG)

Provides a real-time view of social care data from the Liquidlogic Adults' Social Care System
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Extra

Document Services

Requires Medical Interoperability Gateway (MIG)

Securely, send and receive electronic documents.
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Extra

Community, Children's and Mental Health Dataset

Requires Medical Interoperability Gateway (MIG)

Datasets from Access Rio EPR, designed to provide a more comprehensive view of a patient's medical history.
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Extra

Acute Dataset

Requires Medical Interoperability Gateway (MIG)

Provided by Telelogic and giving you access to real-time data from acute services.
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Extra

EMIS Web Journal View Datasets

Requires Medical Interoperability Gateway (MIG)

Providing access to real-time patient data, displaying a 12 month timeline of all encounters and observations from EMIS Web.
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Extra

End of Life Datasets

Requires Medical Interoperability Gateway (MIG)

Providing access targeted, real-time medical information about a patient’s end of life care plan to make informed decisions.
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Extra

Care Plan Datasets

Requires Medical Interoperability Gateway (MIG)

Our Care Plan Datasets support a range of complex care needs.
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Extra

Special Patient Notes Dataset

Requires Medical Interoperability Gateway (MIG)

Providing access to real-time Special Patient Notes data from EMIS Web.
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Extra

ePMA

Requires Hospital Pharmacy

Deliver increased efficiencies, safety and outcomes for patients with electronic prescribing. Access, record and share real-time patient data.
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