Jayex Connect

Managing patient check-in, calling, and flow through the practice takes up valuable staff time. Reception teams are often stretched, juggling admin tasks while trying to keep patients informed and appointments running smoothly. At the same time, practices are under pressure to measure performance and support better health outcomes across the community. By reducing time spent on routine admin, your practice team can focus on higher-impact work, such as meeting Quality and Outcomes Framework goals and boosting Care Quality Commission ratings.

Jayex Connect supports a smooth and efficient patient journey through your practice. Patients can check in quickly using touchscreen devices, or via their mobile, helping to reduce queues at reception. Onscreen displays keep them informed by showing their queue position and estimated wait time, and they’re automatically called when their clinician is ready. This fully automated system helps reduce admin workload for staff while improving the overall patient experience.

Support better decisions with clear, centralised reporting tools

Jayex Connect provides robust management and reporting capabilities, giving you clear performance insights to identify areas for improvement and help you to make informed decisions. If you're part of a PCN, primary care federation, or a group of practices, the system includes centralised tools and enterprise licensing to support collaboration and consistency across sites.

Key benefits

• Enhance the patient experience in your practice to support smooth check in, alerts and calling
• Minimise reception visits by showing real-time appointment updates on screen for patients
• Access performance data to help spot trends and improve care quality
• Reduce costs and centralise reporting for federations, PCNs and GP practice groups