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  2. Secondary care

Secondary care

Secondary Care 8

Providing effective patient care

Our technology is embedded in trusts throughout the UK, supporting a range of secondary care departments to provide effective care for patients with complex and often life-threatening conditions.

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Supporting a range of secondary care departments and specialisms

We understand the unique and complex nature of the challenges facing secondary care providers and the intricacies of supporting patient care throughout the trust. Our technology is designed to breakdown traditional barriers between healthcare services and, in doing so, relieve some of the pressures faced by clinicians and admin staff.

Our technology is designed to support trusts and organisations of all sizes and at varying stages of their digital transformation including Global Digital Exemplars (GDEs) and fast followers. By working closely with these trusts, we’re making sure that our software continues to help them implement their plans and deliver on NHS aims and targets, whatever their existing skill set.

Secondary Care Improving workflow management across secondary care 8

Improving workflow management across secondary care

By automating processes, systems such as Symphony and our suite of medicines management products are helping to drive efficiencies by improving workflow management and the flow of medications throughout the secondary care sector.

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Driving efficiencies in secondary care

The NHS Long Term Plan outlines an aim of ensuring patients get the care they need, fast, and relieving the pressure on A&Es through the roll out of Urgent Treatment Centres (UTCs). From A&E to front door triage and urgent treatment centres, our systems are specifically designed with clinicians in mind.

Secondary care Sector square 2

Fast and secure access to patient information

When seconds can make a life-saving difference, it’s crucial that you have access to the information you need to deliver safe and effective care. We’re constantly striving to find new and innovative ways of making patient data available to all relevant clinicians to support in making informed decisions as quickly as possible. 

Products

Products to support secondary care

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  • System

    Symphony

    Manage patient flow, clinical data, and operational processes with our urgent and emergency care system.

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  • System

    Hospital Pharmacy

    Medicines represents one of the highest spends in the NHS. We support clinicians and hospital pharmacy staff to ensure patients receive the medicines they need safely, efficiently and cost effectively.

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  • System

    CaMIS PAS

    Hospitals throughout the country rely on our patient administration system (PAS) to help them easily and efficiently track the care they provide.

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  • Product

    EPR Viewer

    The Electronic Patient Record Viewer (EPR Viewer) provides a real-time view of GP patient data from EMIS Web to support more informed care.

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  • Product

    Parenteral Nutrition

    Requires Hospital Pharmacy

    Our Parenteral Nutrition module provides seamless workflow of prescribing and regimen building, ensuring patients are provided with safe, correct medication dosages.

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  • Product

    Explorer

    Explorer delivers self-service business intelligence by enabling you to query, explore and analyse data to optimise healthcare delivery.

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  • Product

    FourteenFish

    Our appraisal solution provides a secure cloud-based environment for clinicians to record CPD, learning reflections and personal development plans.

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  • Product

    Medical Interoperability Gateway (MIG)

    Connecting you to real-time patient data from any care setting.

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  • Product

    Shared Record Viewer

    Requires Medical Interoperability Gateway (MIG)

    Shared Record Viewer is a secure, independent browser-based portal that provides instant access to Medical Interoperability Gateway.

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  • Product

    Pathway

    For life sciences professionals

    Identify groups of at-risk patients from within primary care data for proactive healthcare interventions.

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  • Feature

    Manufacturing and CIVAS

    Requires Hospital Pharmacy

    Have full visibility of costs and activity of your hospital pharmacy manufacturing processes, helping support workload and capacity information gathering.

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  • Feature

    Patient Specific Ordering

    Requires Hospital Pharmacy

    Reduce the manual effort of ordering medicines and provide safer, better care for patients in their homes.

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  • Feature

    Prescription Tracker

    Requires Hospital Pharmacy

    By managing and monitoring your dispensing process with prescription tracker, you can easily identify areas for improvement and save staff time searching for information on paper.

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  • Feature

    Robotics

    Requires Hospital Pharmacy

    Integrated with the Hospital Pharmacy system, our Robotics solution seamlessly dispenses medicines, ensuring you get medicines to the right place at the right time, and saves staff time by removing the need for manual checks.

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  • Feature

    Service Discovery Locator

    Requires Medical Interoperability Gateway (MIG)

    The Service Discovery Locator is an online directory which identifies patient data from organisations which are connected to the Medical Interoperability Gateway (MIG).

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  • Extra

    Child Protection Information Sharing

    Requires Symphony

    Child Protection Information Sharing (CP-IS) is integrated with our emergency care solution, Symphony, to help identify and protect children who arrive at the emergency department.

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  • Extra

    eDischarge

    Requires Symphony

    Improve efficiency for discharging patients, saving time and freeing up resources.

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  • Extra

    Electronic Medicines Management

    Requires Hospital Pharmacy

    Electronic Medicines Management enables pharmacists to deliver services directly to patients on the ward and influence prescribing decisions.

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  • Extra

    GP Connect Viewer

    Requires Symphony

    GP Connect Viewer enables Symphony to provide clinical staff direct access to a patient's GP Record.

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  • Extra

    Mayden iaptus (IAPT) Dataset

    Requires Medical Interoperability Gateway (MIG)

    Providing access to real-time data from psychological therapy services.

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  • Extra

    Detailed Care Record

    Requires Medical Interoperability Gateway (MIG)

    Detailed Care Record provides you real-time access to primary care records.

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  • Extra

    Adult Social Care Dataset

    Requires Medical Interoperability Gateway (MIG)

    Provides a real-time view of social care data from the Liquidlogic Adults' Social Care System

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  • Extra

    Document Services

    Requires Medical Interoperability Gateway (MIG)

    Securely, send and receive electronic documents.

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  • Extra

    Community, Children's and Mental Health Dataset

    Requires Medical Interoperability Gateway (MIG)

    Datasets from Access Rio EPR, designed to provide a more comprehensive view of a patient's medical history.

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  • Extra

    Acute Dataset

    Requires Medical Interoperability Gateway (MIG)

    Provided by Telelogic and giving you access to real-time data from acute services.

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  • Extra

    EMIS Web Journal View Datasets

    Requires Medical Interoperability Gateway (MIG)

    Providing access to real-time patient data, displaying a 12 month timeline of all encounters and observations from EMIS Web.

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  • Extra

    End of Life Datasets

    Requires Medical Interoperability Gateway (MIG)

    Providing access targeted, real-time medical information about a patient’s end of life care plan to make informed decisions.

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  • Extra

    Care Plan Datasets

    Requires Medical Interoperability Gateway (MIG)

    Our Care Plan Datasets support a range of complex care needs.

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  • Extra

    Special Patient Notes Dataset

    Requires Medical Interoperability Gateway (MIG)

    Providing access to real-time Special Patient Notes data from EMIS Web.

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  • Featured partner

    CEMBooks emergency room

    An intelligent, multi-level, real-time data capture system for situation reporting and escalation mitigation.

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  • Partner

    eConsult toolbar

    eConsult is the UK’s leading online consultation provider, with over 3,000 GP practices live across the UK servicing over 30 million patients.

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  • Partner

    DrDoctor

    A patient engagement platform delivering the future of healthcare by moving clinically relevant patient interactions online.

    Discover more
  • Partner

    DOC@HOME

    An advanced, digital, remote patient monitoring and case management system. DOC@HOME enables carers and clinicians to deliver better care whilst empowering patients to be more aware of their own health and help take control of managing it.

    Discover more
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