Our business responsibilities

Committed to good governance

Good governance is instrumental to how our business operates, whether this is in the clinical safety of our products, data governance to ensure patient records are secure or corporate governance to ensure that the whole company operates effectively.

Central to our approach is effective leadership. Having the right culture and robust processes ensures that everyone knows what to do and how to do it in the right way, driving the business forwards anchored in a strong governance framework.

Four objectives provide the governance framework of our sustainability strategy:

1. Ensuring the highest standards of compliance across the business
2. Driving accountability within our value chain
3. Robustly monitor progress and actions on sustainability issues
4. Ensuring clinical safety and data security is at the heart of everything we do

"We strive to operate to the highest standards of clinical safety, data security and proactive risk mitigation through good business governance: these are the cornerstones of our business and provide the strong foundations for growth."

Clinical and data safety: our role as an NHS technology supplier

Clinical safety is our number one priority. Our Chief Medical and Product Officer and a network of experienced working clinicians and clinical safety officers ensure that clinical governance is built into all new software developments by design, right from the very beginning.

• 40 million patient records

  We maintain the highest data governance standards to securely look after the 40 million patient records we hold.

• Six major accreditations

  We hold six essential major ISO and National Cyber Security Centre (NCSC CE+) accreditations.

• 100+ clinical team

  Over 100 clinical team members including clinicians from all settings, to bring real-life experience to our software and new developments.

Our people and culture

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