DrDoctor

Online patient platform

Clinicians all over the UK use the DrDoctor Patient Engagement Platform to make data driven decisions, activate patients through self-booking and provide remote care.

Using the DrDoctor Patient Platform, Patients can view and interact with their hospital and book a new appointment, reschedule, or cancel an appointment instantaneously online or via SMS.

Fill cancelled appointment slots automatically 
 

Using the online system patients can cancel appointments they do not need. Cancelled appointment times are then automatically offered to patients waiting to be seen, helping to reduce costs associated with missed appointments and improve access to care.

24/7 booking management for patients

Open your booking centre digitally allowing patients to manage their appointments at any time of day. If circumstances change, the patient can reschedule or cancel their appointment immediately.

Reduce call volume to busy practices

DrDoctor helps to reduce call volume to busy practices by empowering patients to take control of their appointments online. This reduces the pressure on staff allowing other tasks to be prioritised.

If you would like to find out more about DrDoctor or have any questions, please contact us below. Please note all enquiries will be forwarded to the partner and will not be responded to by Optum (formerly EMIS).

Key benefits

• Reduce waiting lists by automatically offering cancellations to those needing an appointment.
• Digital booking centre allows patients to manage their appointments 24/7
• Recue phone calls to booking teams by activating patients to self-book