• Skip to main content
  • About us
    • Our story
    • Our user groups
    • Our partners
    • Our sustainability strategy
    • Our environmental responsibilities
    • Our social value
    • Our business responsibilities
    • Our people and culture
    • Careers
  • Products
    • EMIS Web
    • EMIS-X
    • ProScript Connect
    • PharmOutcomes
    • PHM Pathfinder Analytics
    • ScriptSwitch Prescribing
    • Apex
    • Recruit
    • Pathway
    • Partner products
    • CEMBooks emergency room
    • Hero
    • Joy
  • Healthcare
    • Integrated care systems
    • Primary care
    • Community care
    • Community pharmacy
    • Secondary care
    • Hospice care
    • Collaborative PCN working
    • Medicines Optimisation
    • Data driven transformation
    • Empowering pharmacies
    • GP IT managed service
  • Life sciences
    • Pharmaceutical industry
    • Academic research
    • Proactive care with Pathway
    • Clinical trial recruitment
    • Unlocking insights with Explorer
  • News and insights
    • Customer stories
    • News
    • Articles
    • Blogs
    • Newsletters
  • Events
  • Contact us
  • Optum Help Centre
  • To optum.com
  • Brazil
  • India
  • Ireland
  • United States
  1. Home
  2. ProScript Connect

ProScript Connect

Proscriptconnect image

Transforming patient care in community pharmacies

Supporting pharmacists to deliver high-quality care for their communities.

Get in touch View all products

Looking for product support and updates?

Visit Optum Help Centre

The number one choice for community pharmacies

As the most accessible avenue into healthcare services, pharmacies offer vital support to their local communities. As the landscape of modern healthcare continues to evolve, pharmacies too must adapt and transform their offering, expanding beyond the traditional role of dispensing to offer a broader range of clinical services.  

Our ProScript Connect® Patient Medication Record (PMR) software is designed to empower busy community pharmacy teams to deliver exceptional patient care while seamlessly managing the day-to-day needs of their business. 

Our customers are getting their prescriptions much quicker. It’s revolutionised the process of dispensing medications."

Ben Eaton

Pharmacist and Procurement Manager, Dean and Smedley Pharmacy Group

Helping you to work smarter

As the leading platform of choice for community pharmacies across the UK, ProScript Connect supports over 5,700 pharmacies with their day-to-day operations.  

When it comes to enabling seamless dispensing, our technology has you covered, offering configurable set up and intelligent workflow modules. With our Electronic Controlled Drug Register (eCDR), we’re eliminating the need for paper records and re-keying of information, and our Prescription Tracking Manager (PTM) feature improves the traceability of a script during the dispensing process. Our latest integrated module, ScriptCheck, is designed to streamline your dispensing process for repeat prescriptions, freeing up your valuable time to provide additional patient services. 

Through integration with third parties, we support prescription delivery and hub-and-spoke dispensing models, while also enabling robotic systems and off-site dispensing solutions to streamline workflows. ProScript Connect is underpinned by its own clinical and commercial drugs database, authored and maintained by our in-house team of pharmacists and technicians.

Software built around you 

We understand each pharmacy has its own unique challenges and ways of working. Our expert team will work closely with you to understand your needs and explore how ProScript Connect’s advanced functionality and intuitive design can support your pharmacy. Backed by our user experience team and informed by clinical insights, we’re continually developing ProScript Connect's functionality to stay ahead of your pharmacy’s evolving needs.  

Get in touch

ProScript Connect will help you to…

Improve efficiency

Save time and money by improving prescription tracking, ordering and reporting.

Safely dispense

Seamlessly and safely dispense medication and deliver pharmacy services.

Manage patient records

Effectively manage patient records with our software.

Features and extras

Enhance your ProScript Connect experience

View all products
  • Feature

    Constant Connect

    Requires ProScript Connect

    A SIM card that helps keep you connected to the NHS network during broadband outages.

    Discover more
  • Feature

    Medicines Manager

    Requires ProScript Connect

    Seamlessly add repeat prescriptions directly to the GP workflow.

    Discover more
  • Feature

    Smart Pharmacy

    Requires ProScript Connect

    An end-to-end service for real-time prescription tracking.

    Discover more
  • Feature

    Electronic Controlled Drug Register

    Requires ProScript Connect

    Track and manage controlled drug records electronically.

    Discover more
  • Feature

    ScriptCheck

    Requires ProScript Connect

    An integrated module within ProScript Connect, designed to streamline the dispensing process

    Discover more
  • Feature

    New Medicines Service Manager

    Requires ProScript Connect

    Supporting pharmacies to efficiently deliver the New Medicines Service (NMS) in ProScript Connect®.

    Discover more
  • Feature

    Prescription Tracking Manager

    Requires ProScript Connect

    Track and locate completed prescriptions for smooth collection.

    Discover more
  • Feature

    Notification Manager

    Requires ProScript Connect

    Notifies patients via SMS or email when their prescription is ready for collection.

    Discover more

Looking for product support and updates?

Visit Optum Help Centre

News and insights

Keep up to date with what’s going on with ProScript Connect

View more
Website cover image v1

Newsletter

February 2026 newsletter

Read more
  • January Newsletter webpage thumbnail 100

    Newsletter

    January 2026 newsletter

    Read more
  • December Newsletter webpage thumbnail 100

    Newsletter

    December 2025 newsletter

    Read more
  • September Newsletter header 100

    Newsletter

    September 2025 newsletter

    Read more
  • Links
    • Careers
    • Modern Slavery Act
    • Supplier Code of Conduct
    • Tax strategy
    • Gender Pay Gap Report
  • Contact us
    • Get in touch
    • Media enquiries
    • 0330 024 1269
  • Find us Fulford Grange,
    Micklefield Lane,
    Rawdon,
    Leeds,
    LS19 6BA
    • Get directions
  • Twitter
  • LinkedIn
  • YouTube

© 2026 Optum. All rights reserved.

  • Privacy Policy
  • Cookies Policy
  • Terms of Use
  • Terms & Conditions
  • Compliance