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May 2026 newsletter
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Our May newsletter is here, bringing together events, insights and practical resources to support your organisation and day‑to‑day practice.
In this edition, you’ll find two upcoming webinars — Smarter access in practice and Efficient practice through data‑driven decisions — alongside details of our presence at NHS ConfedExpo 2026 and our session on neighbourhood care. We also share our latest thinking on reimagining dispensing, plus practical guidance on using EMIS‑X® to reduce repeat prescribing workload and improve team collaboration.
You’ll discover customer stories on how population health management is enabling more proactive, preventative care, and our latest feature focus on flexible learning options through Expert Connect and Optum Learn.
Webinar: smarter access in practice
Join us for this 60-minute webinar on Thursday 4 June 2026 (12:00 - 13:00) to explore practical approaches to improve access and manage capacity and demand — with a strong focus on what you can apply in your practice immediately.
Register for the smarter access in practice webinar.
Join us at ConfedExpo 2026
We’re excited to be at NHS ConfedExpo 2026 on 10 and 11 June 2026 at Manchester Central. If you’re attending, we’d love to see you at stand C60, where we’ll be sharing how we’re helping connect neighbourhood care through modern technology, trusted data and actionable insight.
You can also join our session, “Building effective neighbourhoods: from theory into practice”, on Wednesday 10 June from 15:00 - 15:40 at the Neighbourhood Health Learning Theatre. We’ll be exploring practical ways data and technology can support more joined-up, neighbourhood-based care.
Find out more about the ConfedExpo event.
Webinar: efficient practice through data driven decisions
Join our webinar on Tuesday 16 June 2026 (12:00 - 13:00) to explore how connected, data-driven insights can help primary care teams improve visibility of demand, prioritise patients more effectively and deliver more efficient, high-quality care.
Bringing together PHM Pathfinder Analytics, Apex, Pathway and GP QOF, the session demonstrates how data can move beyond reporting to actively support more proactive, efficient care.
Register for the efficient practice through data driven decisions webinar.
Is it time to rethink dispensing?
Modernising dispensing isn’t just about efficiency; it’s about freeing up pharmacists to focus on what matters most: delivering high-quality, patient-centred care and expanding clinical services.
In this article, we explore why rethinking the traditional dispensing model is essential — and how smarter, more scalable approaches can help future-proof your pharmacy.
Read the article on rethinking traditional dispensing models.
Reduce repeat prescribing workload with EMIS-X
EMIS‑X® helps reduce clicks and save time during repeat prescribing.
Dr Krishna Vakharia, Chief Medical Officer at Optum and a practicing NHS GP, shares how having medicines, recent bloods and key patient information in one place removes the need to switch screens. Patient records also load quickly when moving between patients, helping clinics flow more smoothly.
The result is a simpler, safer prescribing process — with fewer interruptions and more time back in your day.
Watch the top tips video on repeat prescribing.
Supporting the everyday work of GPs
Clear communication and easy access to information can make a real difference in busy practices.
GP Partner Martin Seccombe shares how instant messenger and shared documents in EMIS‑X® help the team at Wargrave Surgery stay connected and up to date throughout the day. By keeping conversations and key information in one place, EMIS‑X supports better teamwork and smoother day‑to‑day working across the practice.
Watch the Wargrave Surgery customer story video.
Discover how EMIS-X can help your practice.
Using population health management to move from reactive care to prevention
Discover how population health management (PHM) helps healthcare teams shift from reactive models to proactive, preventative care.
These customer story videos highlight how data-driven insights are supporting earlier interventions, improving outcomes and enabling more efficient use of resources across NHS Suffolk and North East Essex (SNEE) ICB.
Watch the video series on using population health management to move away from reactive care.
Feature focus: learn your system, your way
As part of this month’s feature focus, we’re taking a look at two simple ways to build confidence and get more from both EMIS Web® and EMIS‑X®, tailored to whether you prefer personalised guidance or on‑demand learning.
Expert Connect offers free, one‑to‑one training with one of our experts.
Book a focused one hour session that suits your schedule to explore specific features, workflows or processes tailored to how you work.
Prefer to learn at your own pace?
Optum Learn gives you 24/7 access to bite‑sized videos, tutorials and live webinars, with CPD‑accredited courses, certificates and progress tracking.