Virtual Event
Smarter access in practice
How primary care teams and PCNs can streamline access and reduce pressure
Register for event Event details12:00 to 13:00
Microsoft Teams
12:00 to 13:00
Microsoft Teams
Join us for a focused 60-minute webinar designed for primary care teams across England, bringing together practical approaches to improving access, demand and capacity. Building on recent insights shared at the EMIS National User Group (NUG) Conference, this session introduces how Apex supports smarter demand and capacity planning, alongside a real-world look at optimising your EMIS Web PCN Hub using the Folkestone, Hythe and Rural operating model. With a balance of expert guidance and actionable examples, this session will help you move from pressure to preparedness — improving access, enabling better use of your workforce and supporting more effective service delivery.
In this event, you’ll learn
- How to use Apex to create visibility of demand and capacity, supporting better decision-making and reducing pressure across your practice
- How to apply key principles of smarter access — right person, right time and right channel — to improve patient flow and team efficiency
- How using the Folkestone, Hythe and Rural PCN Hub model optimises capacity and enables more effective, joined-up care
- Practical ways to increase confidence, clarity and shared decision-making across your team to move from reactive pressure to proactive preparedness