May newsletter

In these testing times we wanted to recognise those working selflessly on the front line to keep us safe. A huge thank you from all of us at EMIS Health.

EMIS Now Live Chat

Our Live Chat functionality is here to help you achieve a fast and accurate resolution to your technical incident. With a dedicated team of analysts committed to resolving all cases quickly, efficiently and effectively, we'd like to encourage you to use Live Chat as your first choice when contacting our Service Desk. Start a Live Chat today via EMIS Now.

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To help us improve the way we communicate, we'd like to understand more about how you use our services and interact with our business. Please take five minutes to complete this short survey.

Join our webinar on Thursday 4th June

Join us as we partner with SymlConnect on Thursday 4th June at 12pm to learn how digitsed clinical forms can support in-practice and remote patient monitoring during the COVID-19 pandemic. During the session we'll also be hearing from Robyn Miles, from Respiratory Innovation Wales. You can find out more and register here

Safeguarding vulnerable children with CP-IS

Child Protection Information Sharing (CP-IS) in EMIS Web has received full roll out approval from NHS Digital. It’s now easier for healthcare teams in urgent care settings to safeguard vulnerable children and young people thanks to integration between CP-IS and EMIS Web’s Patient Tracking module. You can find out more here

Delivering total triage with Online Consult

Our Online Consult solution supports the delivery of the total triage model. The Project Surgery in Newham and Davenal House Surgery in Worcestershire share their stories on how Online Consult has transformed their way of working.

Patient Access surpasses 10 million UK users

Registrations to Patient Access, which offers clinically-authored health information and GP services including video appointments, escalated rapidly in March and April – with 650,000 new sign-ups during the pandemic peak. Read more here

Check out our latest blog on digital therapeutics

In our latest blog EMIS Health Clinical Director and GP, Dr Ian Wood, takes a look at how the rise of digital technologies due to COVID-19 may lead to an uptake in digital therapeutics

Supporting dispensing practices with ProScript Connect

As the only dispensary management provider to cater for the whole of the UK, we’re passionate about making sure dispensing doctors have the right support.

Product updates

Primary care

We’ve enabled paramedic prescribing in England, improving patient experience by providing faster access to medicine and care. Allowing paramedics to quickly and safely prescribe will also reduce the demand on GPs and other prescribers.

We’ve also developed a new SMS template for both video and telephone consultations which will be released in 9.7.12. This will give practices the option to send texts to patients confirming their appointment and reminding them they don’t have to attend surgery.

Community pharmacy 

With the help of the newly acquired Pinnacle Healthcare, ProScript Connect now has direct integration into the PharmOutcomes Platform. This allows Pharmacists to conduct services like the COVID-19 Shielded patient check, and provides 1-click access to the Summary Care Record.

Real Time Exemption Checking is going through the final stages of sign off with NHS Digital. This enhanced ProScript Connect functionality will allow sites in England to obtain digital verification of a patient's exemption. This removes the need of the pharmacist to obtain proof of exemption directly from patients, and speeds up the payment process.

Please get in touch below with your feedback of what you like to see included in the newsletter, and if you have any stories you’d like to share. 

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