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  4. Optum (EMIS) recognised on NHS England’s Ambient Voice Technology Registry

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Optum (EMIS) recognised on NHS England’s Ambient Voice Technology Registry

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We've been listed on NHS England’s new Ambient Voice Technology (AVT) Self‑Certified Supplier Registry, demonstrating that our ambient scribe solution — which goes into pilot in the coming weeks — meets national standards for clinical safety, data protection and interoperability. This positions us among a small number of suppliers able to support the safe scaling of AI‑enabled documentation tools across the NHS.

The listing comes as demand for AI support in general practice continues to grow. Recent research from the Nuffield Trust and the Royal College of General Practitioners shows that AI is already used by 28% of UK GPs, with 57% of those users relying on AI specifically for clinical documentation and notetaking — making ambient scribing one of the most common and valued applications in frontline practice. The research also highlights the benefit of AI scribes in allowing clinicians to remain more engaged in patient conversations, rather than focused on typing.

A solution shaped for the realities of UK general practice

Our ambient scribe combines deep EPR integration with healthcare‑grade speech and documentation technology — delivering accurate, structured notes in real time and fitting naturally into established NHS primary care workflows. At a time when GPs report that AI adoption can feel inconsistent and difficult to navigate, we deliver a solution built on proven interoperability, familiar system design and clinical insight shaped through decades of working alongside UK practices.

With clinician validated outputs and governance grounded in real clinical data, our ambient scribe provides safe, reliable and high-quality documentation aligned with NHS workflows.

Being listed on the AVT registry demonstrates our commitment to safety and quality as we embed AI capabilities into the EMIS system. Our AI scribe tool empowers clinicians and admin staff to work more productively within a secure, clinically governed environment. Look out for upcoming webinars and knowledge hub content on implementing AI tools safely across your practices.

Dr Indra Joshi

Chief Development Officer for Optum (EMIS)

Our AVT accreditation supports NHS England’s ambition to expand safe, effective AI adoption — and positions us to help primary care adopt ambient voice technology with confidence.

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