Feature
Requires PharmOutcomes
Digital Gateway
A patient self-triage tool designed to streamline Pharmacy First consultations
Get in touch View all products
The Pharmacy First initiative has made it easier for patients to access quick, convenient treatment via their local pharmacy.
But as the service expands, pharmacists are spending more time assessing walk-in patients to see if they qualify for a Pharmacy First Clinical Pathway - with no reimbursement when a patient doesn’t meet the criteria.
Efficiently manage your walk-in patients
Integrated into our market-leading PharmOutcomes solution, Digital Gateway provides a self-triage option for patients who present at your pharmacy with one of seven common conditions.
Patients simply scan a QR code and complete a brief screening assessment to determine their eligibility for a Pharmacy First pathway. This data is then automatically transferred into PharmOutcomes, pre-populating the relevant service template ready for the consultation.
If a patient is not suitable for a Pharmacy First pathway, Digital Gateway will direct them to the most appropriate care and advise they speak to the pharmacy team, where appropriate.
Digital Gateway has basically cut the consultation time by half.”
Looking to the future
We understand the importance of keeping your pharmacy ahead in an ever-evolving healthcare landscape. That’s why we’re committed to continually enhancing our Digital Gateway solution to align with changing initiatives and service offerings, ensuring your pharmacy stays fully supported.
Key benefits
- Reduces the time spent on patient triage, allowing pharmacies to focus more on patient care.
- Seamlessly integrates with PharmOutcomes automatically pre-populating service templates to reduce admin time.
- Provides patients with a quick and convenient self-triage option for Pharmacy First consultations.