Integrated Intelligence

We know that it’s about more than just technology when it comes to integrating healthcare systems and information. Our Integrated Intelligence team is helping healthcare organisations implement business and process change, improve efficiencies, and gain greater insights from their data to help decision making to improve patient care.

What is integrated intelligence?

Improving delivery of healthcare requires huge change, in process, technology and culture. That’s where our Integrated Intelligence team comes in. We have a specialist team that focusses on business change, information management, business analytics and integration technology, helping you bring together people, processes and systems to create better, safer care.

How can integrated intelligence help me?

We know that there are different challenges for different healthcare settings, so we work with you to address your particular challenge, and can offer any combination of services to help you meet your goals. Whether it’s improving processes and behaviours when moving from a paper based system to a digital system, analysing data in your clinical system to make better informed decisions, or improving staff communication with consistent information and data sharing, our experienced team has the healthcare experience that is needed to understand your requirement.

Engaging people

Our Integrated Intelligence team understand the challenges of healthcare environments; many are ex-clinicians, hospital managers and healthcare technologists. We work closely alongside your teams to drive change, whether through process improvement or technology changes. We help in the transfer of knowledge so your teams have increased levels of skills and confidence, ensuring you get the most out of your investment and resource. 

To find out more about each of our integrated intelligence services take a look at the tabs below.

Information Management

Information management

Information management solutions enable healthcare organisations to reduce costs, improve patient safety and deliver better outcomes.

Based on Microsoft SharePoint, our information management solutions help you manage your information in an automated, integrated and classified way, be it clinical or clerical data.  From a simple meeting room booking system, through to a clinical electronic document and record management repository, our solutions help you achieve paperless targets and improve outcomes for patients by providing faster, more efficient healthcare systems.

Award winning solutions

You can be sure that your patients are in safe hands with the leading healthcare focussed SharePoint provider.  Certified as a Microsoft Gold Partner in Collaboration and Content as well as being awarded Microsoft Global Healthcare Partner of the Year in 2012.

Our eHandover solution has been awarded the EHI award for ‘Best use of IT in Patient Safety’ through its use at Barking, Havering and Redbridge University Hospitals NHS Trust, and in the HSJ Awards Mid Cheshire Hospitals Foundation Trust won the ‘Value and Improvement in Medical Technology’ Award 2014 for their use of EMIS Health’s handover.

Our Electronic Document Record Management (EDRM) enables NHS organisations to cost effectively digitise both patient and back office records. Working with our bureau partners we are able to offer a complete service assuring return on investment in year 1 and significant direct and non-direct cost savings.  

Customised to meet your requirements

We are experts in utilising the SharePoint platform to deliver bespoke solutions meeting any customer requirement; where we may not have an existing product our information management team can deliver a bespoke solution addressing your specific challenge, many of our award winning solutions and standardised products were created through this process.

Our solutions include:


Our business intelligence solutions help improve quality of business and clinical decision making. By informing care, we can help you improve health and quality of the most cost-effective intelligence solution.

Whether you are an executive seeking exception reporting via scorecards, a service line manager seeking daily balanced scorecard metrics on a dashboard, a caseload worker requiring job lists or an analyst wanting to get as close to your data as quickly possible, we can help.

Experts in Microsoft platforms

Our health and social care analytics portals are based entirely upon a Microsoft toolset, including SQL, SharePoint, Office and BingMaps. An analytics portal is the gateway to all knowledge that your organisation holds.

We are a Microsoft Gold Partner and Global Public Sector Healthcare Partner and our health and social care analytics solutions are built upon a blend of technical expertise in the Microsoft BI toolset, our extensive domain knowledge and experience of having delivered hundreds of projects.

Making sense of your data – intelligent analytics

We have a range of reports, dashboards and data models that are available on any healthcare system in any care setting, supporting your future requirements and promoting collaboration between supplier. You can choose from a standard set of pre-built modules (such as primary care or emergency care) with the freedom to add in any number of additional data sources.

The Framework also includes enhanced features such as stream analytics, data mining, population analytics and statistical modelling, which we deliver to you hosted, on premise or on hybrid cloud environments depending on your requirements.

Our clients have told us that they choose to partner with EMIS Health for the following reasons:

  • Understanding of the rapidly evolving health economy
  • Recognition of the uniqueness of each of our clients
  • Health and social care backgrounds of many of our staff
  • Technical aptitude
  • Desire to innovate
  • Cost and value for money
  • Timeliness of delivery
  • Agnosticism to data sources and suppliers
  • Flexibility in providing hosted, on premise and hybrid cloud solutions
  • A partnership approach to delivery and ongoing development

Find out how

Belfast Health and Social Care Trust are using EMIS Health’s Analytics in their emergency care system to improve patient waiting times, read it here

Integration platforms

Integration can mean many things for healthcare – when it comes to our Integrated Intelligence team, we’re talking about enterprise wide integration platforms to connect and automate data from any healthcare IT system, helping you to improve efficiencies and patient care.

Our Integration support and management services provide guaranteed uptimes and support levels, providing peace of mind for mission critical solutions, as well as providing cost savings for your organisation. Our deep understanding of complex healthcare environments means we can assist you in the design, development and deployment of multi-speciality clinical workflow based integration.

Our range of integration platforms include:

  • Patient Demographics
  • Patient Episodes
  • Scheduling
  • Pathology orders and results
  • Radiology orders and results
  • Clinical Documents (e.g. Electronic Discharge Summary)

Our team has worked with integration protocols from CDA to HL7 and FHIR to OpenEHR and all other flavours in between.

Find out how

Integration engine enables trust merger sites to access clinical systems through one consistent, secure platform – read it here


Our benefits-led approach to transforming healthcare helps you to achieve successful, enduring transformation – frequently IT enabled – in your organisation. We work with you to identify your transformation strategy, establish baselines and key performance indicators to measure and track progress and enable optimisation.

Our approach is based on a five stage model:

  • Strategy – helping you set the direction, define the service and solution change, and focus your outputs to outcomes.
  • Planning –  identify current processes and the changes required (technology, process or clinical) to move towards the future state plan, aligned to value-adding outcomes.
  • Configure, build and test – emphasis is towards the technology process of the project, delivering safe, efficient healthcare technology for the benefit of patients.
  • Go Live – consultants assist in the go live by observing working practices, assessing them against best practices agreed in the planning stage to document lessons learned and areas for improvement.
  • Optimise and extend – key performance data and staff feedback is collated to evaluate success of the change programme including benefits realisation. Identify areas to optimise clinical, administrative and operational efficiencies to maximise the benefits of change.

We can work with you at any stage of your change process, giving you the flexibility of utilising your internal teams and having external assistance and guidance at the appropriate time for you. 

Making sure your teams are engaged and motivated about change in technology and processes is vital to the success of a transformation project. Ultimately this means that healthcare organisations are better equipped to provide safer, faster, effective care for patients.  

Find out how

Doncaster and Bassetlaw Hospitals: business change for healthcare IT implementation - read the case study here