Mjog

Mjog provides advanced, multi-channel digital two-way messaging, that delivers appointment reminders, results, Patient (FFT) surveys and health campaigns and long term condition monitoring, automatically via Smart App, SMS, IVR (Voice), email, and smart post. The Mjog service provides huge DNA rate reductions, practice communication costs (postal & telephone), efficiency savings together with patient self-management.

Utilising the built in Health Campaign Manager, Mjog services increase patient online access and engagement by building patient awareness and uptake of health services, improving clinic attendance.

The easy scheduling and sending of customisable health and online services message templates, throughout the year, to maximise practice efficiency and attainment of targets.

Mjog’s smart messaging services allows simple two-way messaging, where patients can respond to your carefully targeted reminders and requests to support a variety of chronic diseases, where all outgoing communications and responses can be automatically recorded back into Optum (formerly EMIS) using specific read Codes.

Please note all enquiries are passed directly to the partner and will not be responded to by Optum.

Key benefits

• Engage with patients - use voice, video, SMS, or email to engage with patients.
• Reduce DNAs - advanced Appointment Reminders can be used for any slot type.
• Built-in video consultations - use Desktop GP to engage with patients from anywhere via SMS or video.
• A clearer inbox - Mjog's intuitive inbox helps clinicians and practice staff keep messages organised.