Patient and Care Optimiser (PACO)

An all-in-one solution

Patient and Care Optimiser (PACO) was developed with the primary goal to help improve the lives of those working directly in healthcare establishments, as well as to better the quality of care patients receive.

The PACO solution is separated into four key modules that work together to provide actionable insights, outreach to patients, automate patient scheduling and offer virtual consultations remotely. All modules integrate with EMIS Web, automating many of the manual processes currently carried out by practice teams. 
 

Integrated modules

Analytics: provides detailed views of capacity and demand and patient and medication data. Allows stratification of patient cohorts including map views to understand geographical demographic information.
 

Comms Hub: uses Analytics data to create tailored patient outreach campaigns to tackle health inequalities, LTC patient cohorts, and give updates. Gives real-time feedback, such as, did the patient open the information sent.

Blinx scheduler: the booking module was designed with primary care teams, so patients receive targeted resources for specific issues.

Virtual Consultations: allows meetings between patients and clinicians or admin staff, and disciplinary teams. The platform’s media library stores, with consent, the patient interactions - video, audio and web chat - to support the wider practice needs such as, staff training or clinical audit.

If you would like to find out more about PACO or have any questions, please contact us below. Please note all enquires will be forwarded to the partner and will not be responded to by Optum (formerly EMIS).
 

Key benefits

• Saves admin time through automation of patient engagement and bookings.
• Automatic clinical coding back into EMIS Web, reduces human error and working hours.
• Improves patient cohort identification and bulk messaging for increased patient engagement.