Electronic Prescription Service (EPS) in Wales
EPS is now available across Wales. To support our customers during the rollout, we’ve gathered essential guidance and resources to help you navigate this transition smoothly.
What is EPS?
The NHS Electronic Prescription Service is a digital system that allows healthcare providers to send prescriptions electronically from any healthcare setting directly to a patient’s nominated pharmacy. Wales will benefit from this digital step forward, replacing the traditional paper prescription system for a more streamlined electronic prescription process.
Access our Welsh EPS brochure
A helpful guide to support the implementation of EPS in your pharmacy.
Open brochureNow, we know exactly what stage a prescription is in the process and we have no need to reissue prescriptions which are misplaced. The information is secure, our patients are familiar with the process and everyone is much happier.”
Access our Wales primary care brochure
A helpful guide on what's available in Wales primary care and what's coming.
Open brochureCommunity pharmacy
Benefits for dispensers
The introduction of EPS across Wales represents a significant shift in pharmacy processes. Now, pharmacies will receive prescriptions digitally, supporting you to spend less time on administrative tasks and more time focused on service delivery.
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Optimise stock control
Pharmacies can see upcoming prescriptions and prepare stock accordingly, improving efficiency and reducing waiting times for patients.
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Improve accuracy
Digital prescriptions help to reduce the risk of human error compared to handwritten or printed paper prescriptions.
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Reduce administration
Fewer paper prescriptions means less filing, storage and submission for reimbursement.
Primary care
Benefits for prescribers
For GPs, the introduction of EPS will help reduce administrative burdens by eliminating the need for paper prescriptions, helping you free up time for patient care.
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Process prescriptions efficiently
Help reduce the administrative burden of printing, signing, and managing paper prescriptions.
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Greater control over prescriptions
Provide a digital record of prescriptions, making it easier to track and review, supporting compliance and auditing.
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Streamline repeat prescriptions
Make managing repeat prescriptions easier and more efficient, with less manual handling and fewer trips for patients.
Access Optum Learn
Explore how EPS works with EMIS Web in issuing and managing patient's medication.
Optum LearnNews and insights
News and resources
A collection of articles and resources to keep you up to date with the latest EPS news.
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From paper to digital: how EPS is streamlining prescription workflows in South Wales
Two local pharmacies are leading the way in adopting EPS, bringing greater efficiency and improved patient care to the community.
Read more -
Electronic prescribing frees up time and improves patient safety
Nantymoel Surgery in Bridgend has transformed its prescription process by introducing EPS, making workflows more efficient, eliminating lost prescriptions and improving staff and patient satisfaction.
Read more
