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AccuRx Chain Reception and SMS

Transform your efficiencies by effectively communicating with patients and managing your workload.

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Features and benefits

  • Reduce staff costs by making the most of your team.
  • Upskill your team and support them in their daily roles.
  • Signpost effectively and book patients to the right member of staff.    
  • Improve team productivity through better communication.
  • Improve patient communication and satisfaction.
  • Plan your workforce based on activity data.  

From seeing patients who should be seen by a nurse, to dealing with administrative queries, GPs often find themselves carrying out tasks that shouldn’t be their responsibility. This not only proves costly for practices, but also reduces access, safety and team morale.  

Shift your skill mix

As recommended by the RCGP, NHS GP Forward View and CQC, practices should optimise their skill mix, making use of nurse practitioners, pharmacists, paramedics, physician associates, mental health practitioners and more.

AccuRx Chain Reception supports your receptionists and enables them to book patients in with the right people and at the right urgency. We help you plan your future workforce based on historic data, and identify the training gaps, helping everyone to reach their full potential.

Communicate effectively with patients

Your entire team can be more productive by communicating with patients more effectively. AccuRx Chain SMS allows you to send SMS messages to patients in under 30 seconds. You can attach NHS Choices advice, consent codes are pulled from EMIS, and a full audit trail is saved in the patient’s medical record. The basic SMS tier is available for free, and takes less than 10 minutes to set up - visit the AccuRx website to test it out now.

 

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