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January newsletter
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As we kick off 2024, we bring updates across our markets, including the widespread roll-out of EMIS-X, exciting information on how we're supporting the new NHS Pharmacy First scheme and details on how to sign up to the first EMIS roadshow of the year.
EMIS-X begins widespread roll-out across the country
EMIS-X application delivers new and enhanced functionality for primary care
Our new EMIS-X application is now in active rollout to all EMIS Web practices across England. It introduces features designed to enhance your day-to-day experience and improve patient interactions and outcomes, such as clinical views and new instant messaging. Click here to find out more.
Register for the special EMIS-X webinar now
Find out more about the benefits of EMIS-X and learn how to get the most out of the new functionality with an in-depth guide from our training team.
Date: Wednesday 7 February
Time: 13.00 - 13.45
Register now: Click here to register your place.
For further information
Don’t forget, we have lots of information and resources on EMIS Now and EMIS Academy.
PCN Hub working
Consultation Write Back – over 40,000 consultations in 2024
Consultation Write Back allows practices across a PCN receive a copy of consultation notes when their patients are treated by another organisation in the network. The coded consultation is saved back to a patient’s GP record in seconds, enabling more joined up patient care across PCNs. Over 40,000 consultations have been successfully written back using this functionality in 2024 already.
You can find out more about Consultation Write Back on our website and the user guides available on EMIS Now. Contact your Account Director for more information on getting started.
Coming soon: Supporting the Primary Care Access Recovery Plan (PCARP) with Pharmacy First
Published in May 2023, PCARP aims to “tackle the 8am rush and make it easier and quicker for patients to get the help they need.” With that in mind, our teams have been working hard to ensure that our technology is assisting you and adhering to the NHS England requirements.
Pharmacy First
Pharmacy First is an expanded service and will replace the Community Pharmacist Consultation Service (CPCS) which will come to an end on the 31st January 2024.
- As part of the new Pharmacy First service, as outlined Primary Care Access Recovery Plan (PCARP) and the Delivery Plan for Recovering Access to Primary Care, we're working with NHS England to enable details of a community pharmacy consultation to be sent back to the patient’s record in EMIS Web.
- Local Services will be updated from CPCS to reflect the seven common conditions under Pharmacy First so you can refer from your practice to community pharmacy.
- The solution ‘GP Connect Update Record’, will update a patient's GP record with details of a consultation held at a community pharmacy with GP Connect Messaging being used to transfer the data in a structured format, informing the GP of the consultation details.
- This structured data will be filed on the patient’s record as a provisional consultation and a workflow task created for the data to be reviewed and actioned. Any medication issued will be automatically filed.
- We'll be notifying users when this new functionality is enabled, you can read more about it on EMIS Now in order to prepare.
Webinar: Streamline your clinical referrals with PharmOutcomes
Join us for our must-see webinar as we explore the NHS Pharmacy First scheme. We’ll guide you through the entire referral process – from GP surgery to pharmacy- where you’ll see first-hand the pivotal role PharmOutcomes, England’s leading CPCS solution, plays in streamlining your clinical referrals.
Key takeaways include…
- How the Pharmacy First service works vs CPCS - what’s new!
- The GP referral process – how we’re supporting GP teams to identify patients suitable for pharmacy referral.
- How PharmOutcomes is supporting pharmacies with referral management.
- How to manage urgent medicines supply.
- How to view the patient GP record in PharmOutcomes and an overview of the writeback process into the GP record.
Date: Wednesday 28 February
Time: 19.00 – 20.00
Register: register your webinar place here.
Blog: Integrated care through enhanced interoperability
Real-time connectivity among health technologies is crucial for facilitating the provision of safer and timely patient care. At its core, interoperability serves as the element that links diverse healthcare settings within Integrated Care Systems (ICSs), unifying services irrespective of the technology or healthcare provider.
We engaged in a conversation with our Group Interoperability Director, Liam King, to delve into the significance of interoperability in shaping a patient-centric NHS and its pivotal role in delivering genuinely integrated care.
Book your place at the Maidstone EMIS Roadshow now
Registration is now open for our upcoming EMIS Roadshow event, which will be taking place on Tuesday 27 February at Orida Hotel in Maidstone, so make sure you don’t miss out. Book your place here
The first event of the year will be hosted by Account Director Anoushka Rawlins and will be a great way to kick-off this year’s schedule. As always, there’ll be opportunities to network with other organisations, share ideas and best practice, as well as taking part in interactive sessions.
Events like this also offer a chance to speak to members of the EMIS team regarding all products and services, and get advice on how our offer can make a real difference to your processes, making the best positive impact on your team’s working day.
The Roadshows are for all EMIS Web customers in England.
Further events
There'll be more events taking place at other locations across the UK throughout the year. Details on these dates and venues will follow in due course, so make sure you keep an eye on your emails and our social channels for further updates.
To see all EMIS events for 2024, visit our events webpage.
Join us in shaping the future of clinical research in primary care
We firmly believe that enabling primary care teams to actively engage in research is not just important; it's vital. We’re proud to have sponsored the latest report from Newmarket Strategy, which explores the power of primary care data to transform clinical research delivery.
This report offers insights from industry leaders across healthcare and life sciences and unveils fresh research data from surveyed patients and healthcare professionals. Take a closer look at the unique value that primary care data could bring to clinical research and trial recruitment, the barriers that currently stand in our way, and six pragmatic recommendations to drive forward real change.
Together, we can reshape the landscape, ensuring that primary care has a prominent voice at the table and is embedded in the future of groundbreaking research. In doing so, we can enhance patient care and make cutting-edge treatments available to communities nationwide.
EMIS Now for ProScript Connect users
It'll soon be even easier for ProScript Connect users to access training materials, user guides or log support tickets. EMIS Now, our online customer portal, will be replacing the Support Centre as the one-stop shop for ProScript Connect resources.
EMIS Now will make it even easier to:
- access interactive eLearning guides across a range of topics, whether you’re learning for the first time or need a quick refresher
- raise and track the progress of support cases
- manage and track engineering visits or field training
- troubleshoot some of the most logged issues without needing to contact the service desk.
To prepare for this transition, we recommend that you sign up to EMIS Now to familiarise yourself with these fantastic features. It’s quick and easy - simply use your RxID code, located on the Windows homepage of any of your pharmacy PCs, to register your account.
Product updates
Coming soon: Primary Care Registration Management (PCRM) - postcode lookup feature
We've developed a new postcode look up feature which is linked into Ordnance Survey APIs. This gives you the ability to search for a patient’s address based on postcode, saving time by eliminating the need to type in a full address.
This has been implemented within the registration module to improve data quality and ensures that address updates are consistently applied to Spine. Full rollout will be completed at the end of February.
Please note: by using the new postcode look up feature (receiving or accessing any Supplied Data from Ordnance Survey) you agree to be bound by this End User Licence, which is published at Ordnance Survey Places public sector end user licence - NHS Digital.
GP Connect Send Document
With GP Connect Send Document messaging in EMIS Web, a patient's registered GP practice can now receive a PDF consultation summary following care delivered at another healthcare organisation - supporting shared care and extended access.
All GP organisations in England have been enabled to receive these messages via their MESH mailbox and it's now extended to PCN hubs.
Increase in QOF search frequency
To support end-of-year activity we've increased the frequency of QOF reports:
- How Am I Driving (HAID) report results is refreshed every weekday (Monday – Friday).
- End of Year Lookahead report results are refreshed over the weekend and Wednesdays*.
- 1-Month Lookahead refreshed over the weekend.
- We've made a series of optimisations to improve the efficiency of QOF reports and reduce the execution times and have assigned additional technical resource to support end of year activity and ensure reporting runs smoothly for both end users and large national extracts.
- We're aiming to further increase the frequency of the End of Year Lookahead report and will provide confirmation of this change in due course.
Please note: on Wednesdays the HAID results take priority and will be available first thing in the morning for all users, with End-of-Year Lookahead results availably by noon at the latest.
Partner updates
Make patient visits easier and more efficient with auto scheduling
Bromley Healthcare made the decision to move to Civica Scheduling to make the creation and allocation of patient visits much quicker and more environmentally friendly. The auto scheduling tool intelligently plots a clinicians visits by the area the patient lives, and routes their journey logically.
Civica Schedules are user friendly and can be tailor made to capture the interventions and record relevant information for each individual visit. The system enables you to ensure that the visit is allocated to the appropriately trained healthcare professional, and maps them to the post code regions they are aligned to.
With Civica Scheduling’s easy to use mobile app combined with EMIS mobile installed on the clinician’s smartphone, healthcare professionals have all the information they need available in their pockets at all times.
"Bromley Healthcare’s community nursing teams and all of adult therapy services are using Civica Scheduling and they are quoted to have said, they would never return to manual allocation again." Sue Verran, Bromley Healthcare
To find out how Civica Scheduling can help your community team, please click here.
PatientPod improves access for patients
Increasingly, the Healthcare Monitors PatientPod system has been installed in surgeries and community spaces such as libraries, with and without patient record integration.
In a recent case, a patient needed to lose weight before an operation. However, with no means to weigh themselves accurately at home or attend the GP surgery regularly during working hours this was proving to be difficult. Their GP was able to direct them to their local library that had the PatientPod system which enabled them to monitor both their weight and blood pressure thereby allowing them to reach their target weight safely.
Watch the video to find out more.
Social prescribing with Joy
Did you know that 1 in 5 GPs in the UK are using Joy, a digital Social Prescribing platform integrated with EMIS Web. The software is used by GP surgeries to:
- Identify patients that may benefit from a social prescription.
- Connect patients to local non-clinical services.
- Handle all of the workflow and case management associated with Social Prescribing referrals.
- Provide health coaching, fully funded from your ARRS budget.
Don't miss this opportunity to transform healthcare delivery! To find out more about Joy please email jeremy@thejoyapp.com.
Codegate SAFE Panic Button system
Safe (Send Alert for Emergency) is an easy to install and simple to use Panic Button system for PC’s.
With an increasing responsibility to protect healthcare clinicians, Codegate have introduced an updated version of the SAFE Panic Button system. SAFE provides the facility to send alerts for assistance over networked PC’s and works independently of other systems, offering the perfect support for practice staff who may need to summon immediate assistance in an emergency from their PC.
Click here to find out more or arrange your 14-day FREE Trial offer – enabling you to evaluate the system under no obligation.
Improve the quality of electronic patient data with Solutions 4 Health
Solutions 4 Health are pleased to have developed EMIS Connect to link their Integrated Health System (IHS) to the NHS GP patient system, EMIS Web. This has allowed for the seamless transfer and synchronisation of key patient identifiers, such as NHS Numbers, as well as autonomously sending GP reports including QRISK3 and SNOMED codes back to GPs for attachment into the EMIS patient record system.
Previously, this transfer relied on the use of manual intervention to add attached documents to patient records, but now, EMIS Connect has saved time for GP administration teams by eliminating the need for lengthy data entry. EMIS Connect has improved the quality of patient data captured electronically and saves cost by preventing the duplication of NHS health checks.