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  1. Home
  2. Evolution of Pharmacy

Evolution of Pharmacy

Pharmacist looking at medication on shelves

Supporting a service-led future in community pharmacy

Our market-leading suite of solutions helps support your pharmacy beyond traditional dispensing, freeing up time to deliver services that add value to your business.

Get in touch

Manage your service provision with the UK's leading pharmacy solutions

Our solutions work alongside each other to help your pharmacy deliver a full suite of services.

  • PharmOutcomes

    The number 1 Pharmacy First solution in England. PharmOutcomes provides a simple and secure way to manage your referrals.

  • Patient Access

    The number 1 independent patient services app in the UK. Promote your services on the UK's biggest patient online services platform, with over 18 million users.

  • ProScript Connect

    The number 1 Patient Medication Record (PMR) system in England, supporting seamless dispensing through to the delivery of clinical services.

England's leading Pharmacy First solution

Our technology supports Pharmacy First referrals from GPs to community pharmacy via our Local Services and PharmRefer solutions. To date, over 2 million Pharmacy First referrals have been made from both GP practices and NHS 111 in PharmOutcomes. By choosing our platform as your Pharmacy First partner, your pharmacy will benefit from a consistent approach to referral management, allowing you to focus on providing patient care.

  • View all referrals in one place

    All referrals, including Pharmacy First and Discharge Medicines Service (DMS), will appear directly in your PharmOutcomes workflow, giving you a consistent and streamlined approach to referral management.

  • Enable accurate record keeping

    Post consultation notes for national services - including Pharmacy first, Hypertension Case finding and contraception service - are sent directly to the patient's GP practice via GP Connect, with patient details verified by the Personal Demographic Service (PDS).

  • Easily manage your claims

    PharmOutcomes directly integrates with the NHS Business Service Authority (BSA) which means you service claims for most national services are automatically sent and uploaded to the Manage Your Service (MYS) portal for your review and confirmation.

Website images Evolution of Pharmacy Reduce phone calls to your pharmacy

Streamline Pharmacy First consultations

Fully integrated into our market-leading PharmOutcomes platform, Digital Gateway enables walk-in patients to self-triage for any of the 7 Pharmacy First common conditions—simply by scanning a QR code and completing a quick pre-screening assessment.

Digital Gateway

Promote your services to over 18 million patients

Patient Access is the UK’s biggest online patient platform with over 18 million users across the UK. Promote your pharmacy services using the Patient Access for Professionals feature to securely manage your availability and bookings in one digital platform.

  • More customers, more bookings

    Choose which pharmacy services to make available with over 85 to choose from, including flu jabs, weight loss, hair loss, travel vaccinations and much more.

  • Manage your bookings

    Patient Access for Professionals features in-built admin capabilities that give you full control over your services, availability, and appointments. Walk-in patients, phone and online appointments are automatically imported into the calendar, keeping your bookings together in one platform.

  • Receive payments and track business performance

    Receive payments for services booked online and get paid quickly. Track financial performance and appointment statuses with the self-serve reporting tool, downloading your data to use for monthly reporting.

It was a game changer. We used to rely on phone calls and face-to-face interactions. Now, with PA Pro, patients can book services online, making everything smoother for both them and us. We’ve seen more repeat visits and even word-of-mouth referrals within the community.”

Elham Nateghpour

Superintendent Pharmacist, Kentish Town and Camden High Street pharmacies

Find out more about Patient Access for Professionals

Get in touch

News and insights

Resources

Read more about how we're supporting pharmacies with the move to a service-led future.

  • How London pharmacies are increasing footfall with Patient Access for Professionals

    Two independent pharmacies share how PA Pro has driven remarkable growth in patient engagement.

    Read here
  • Pharmacy First: How can service management be more cost effective?

    Kevin Noble, Director of Professional Services, highlights Pharmacy First’s impact and shares cost-saving tips for managing the service.

    Read here
  • Pharmacist on computer

    Customer story

    Manchester pharmacy on track to increase appointment revenue by nearly 300% with the help of Patient Access for Professionals

    Read more
  • Sima jassal 2

    Article

    Helping community pharmacy prepare for a service-led future

    Read more
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