Contracts Repository
Welcome to our legal document repository, please use the search box to enter the Contract Terms reference (as detailed on the relevant quote) to locate the relevant terms and conditions which govern the contract made between us in respect of the relevant product(s) or service(s). If you cannot find the relevant Contract Terms please refer back to the quote provider in the first instance.
Universal Master Service Agreement
All our contracts our underpinned by our master service agreement (MSA). Download a copy below.
Download our MSA39 contracts available
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LCC542 EMIS X APP Launch Product Schedule
The EMIS X App Launch service (the “Services”) enables Authorised End Users to access EpicCare Link from within EMIS X GP Companion using SAML based Single Sign On (SSO). Authorised End Users can launch EpicCare Link from the EMIS-X GP Companion navigation menu into a separate pop out browser (Electron) window and with the same patient in context.
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LCC120 EG Premium IT Infrastructure
Premium help desk service, help desk support but with additional server, anti virus and backup monitoring
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LCC499 Online Terms Product Schedule APEX Services Agreement
Apex is a business intelligence platform designed to support primary care organisations with real-time analytics, empowering NHS customers to make critical business and healthcare decisions. Apex aims to provide a clear understanding of patient demand and workforce utilisation, supporting improved productivity and efficiency
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LCC475 Online Terms Product Schedule EMIS Web Accredited Learning Partnership
The Accredited Learning Partnership (ALP) is a training package intended to enable Customer Trainer Delegates to gain an equivalent level of understanding and knowledge of the EMIS Web System to that of our EMIS Web Trainers
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LCC461 Master Terms and Conditions PharmOutcomes
Overarching Master Terms for the provision of PharmOutcomes services and solutions.
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LCC425 Provider Pays Affinity Group Agreement Pinnacle Pharm Outcomes
PharmOutcomes provider pays service Affinity Group Agreement
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LCC424 Provider Pays AG Customer Agreement Pinnacle Pharm Outcomes
Customer Agreement for PharmOutcomes provider pays service
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LCC001 RX Pharmacy Services Master Services Agreement MSA
Terms for pharmacy customers using ProScript Connect and other associated products, services and solutions.
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LCC496 Pathway GP Terms and Conditions
A case finding service that identifies cohorts of patients at GP practices that may benefit from care pathways, within or outside of the practice. Provides actionable tools to support healthcare professionals in managing the population.
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LCC495 Pathway Care Provider Terms and Conditions
A case finding service that identifies cohorts of patients at GP practices that may benefit from care pathways, within or outside of the practice. It provides actionable tools to support healthcare professionals in managing the population.
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LCC427 End User Licence Agreement Pharm Outcomes
End User Licence Agreement for Pharm Outcomes products.
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LCC331 Online Terms Product Schedule CDS ECDS Translation Service
Provision of a hosted bitwise client which receives CDS and ECDS submissions and forwards them onto the NHS Secondary Uses Service (SUS).
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LCC466 Terms and Conditions for EMIS Web Resource Library Services
We provides a number of different services and functions through the EMIS Web Resource Library. These services include things such as Resource Publisher, protocols and alerts, including the ability for practices to subscribe to sponsored resources (where appliable).
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LCC350 Patient Access Terms for Professionals Pharmacies (Marketplace Agreement - Pharmacy)
Terms for pharmacies who choose to use Patient Access for Professionals and Smart Pharmacy.
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LCC486 Central Recruit Agent Terms and Conditions
A patient identification service for clinical research studies. Intelligent clinical coding quickly identifies patients that meet study criteria to participate in clinical research trials – helping primary care clinicians using EMIS Web become involved in more research projects.
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LCC171 Product Schedule - Enterprise Search and Reports
A remote access application providing organisations with the ability to share information, to manage and control enterprise wide searching and reporting.
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LCC367 Partner Programme Test Environment Terms and Conditions
Partner Programme Terms of Use for access to the test environment portal.
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LCC371 Partner Programme Master Service Agreement
Terms and Conditions for the Partner Programme for assuring and supporting third party suppliers in relation to their supply of products and services which integrate with our products and services.
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LCC388 Master Service Agreement EMIS X Analytics EXA
Terms and Conditions for EMIS-X Analytics: Explorer - a self-service business intelligence service enabling users to query, explore and analyse data to optimise healthcare delivery within EMIS-X
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LCC141 Pilot Terms and Conditions
Terms and Conditions for the supply of pilot services, the specifics of the pilot services will be pre-defined between Egton Medical Information Systems Limited and the Customer.
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LCC441 Overview and Agreement of Recruit Online GP Acceptance
A patient identification service for clinical research studies. Intelligent clinical coding quickly identifies patients that meet study criteria to participate in clinical research trials – helping primary care clinicians using EMIS Web become involved in more research projects.
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LCC473 Product Schedule - Health Spoke Software and Connectivity Maintenance
A management solution which covers specific aspects of the relevant spoke software and hardware. There are four options available Lite, Standard, Premium and Software only.
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LCC1090 Universal Master Service Agreement MSA
General Terms and Conditions for services provided by Egton Medical Information Systems Limited
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LCC165 Online Terms Electronic Patient Record EPR Viewer Service
Provision of EMIS Web system as a remote access service via the health and social care network on a view only basis.
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LCC216 Online Terms Software as a Service Agreement Clinical Services
Provision of EMIS Web Clinical Services System created by clinicians, for clinicians, enabling the delivery of the best possible care, with patient safety at its core.
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LCC092 Terms and Conditions for the Supply of Goods and Services
Terms and Conditions of Sale where goods or services are delivered in the absence of a separate formal agreement being in effect between the relevant parties.
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LCC263 EG Online Terms Digitisation Services Terms and Conditions
A fully managed service designed to take care of digitising your paper Lloyd George patient records - Improving patient record security in four simple steps - Reduce paper and maximise the use of valuable space
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LCC269 Terms and Conditions for the Purchase of Goods and Services
Terms and Conditions which govern the purchase orders for the purchase of goods and/or services purchased by us.
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LCC453 Master Terms and Conditions FourteenFish
FourteenFish master service terms for the provision of products purchased under an order form.
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LCC400 Optum Learn Subscription Terms and Conditions
Learning Management System that provides access to digital learning content enabling managed, measurable and CPD accredited learning to take please anytime, anywhere.
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LCC300 EG Online Terms Anywhere Consult Terms and Conditions
Our mobile working solution providing access to your clinical system and live patient records at the point of care - Improve efficiencies and make better informed community care decisions - Information at your fingertips with secure access to the N3 network
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LCC244 EG Automated Arrivals Patient Flow Contactless Check In Licence and Support Pack
A touch screen system using Patient Flow that allows patients to electronically check themselves in for an appointment.
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LCC237 EG Automated Arrivals Paers Licence and Support Pack
A touch screen system using Paers that allows patients to electronically check themselves in for an appointment.
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LCC220 EMIS Mobile Service
Enabling mobile care even without a data connection so you can: - make more informed decisions - provide better patient care - keep all patient information up to date in real time
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LCC179 Training Services
Training and Optimisation services to aid with the implementation, knowledge transfer and clinically safe use of EMIS Health products and services.
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LCC123 EG N3 Connect
Real-time connectivity to NHS services and systems. - Get real-time access to the essential NHS systems you need - Stay connected and deliver informed and effective care, even when working remotely.
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LCC111 EG Egton Helpdesk
Telephone and email support help desk service, including an online incident portal. This service assists with IT repair requirements and includes liason with third party ICT suppliers.
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LCC106 EG ICT Managed Service
Engineer service to aid with upgrade, repair, install or configure of any new or existing equipment, including email and network connectivity.
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LCC101 EG Project and Flexible Engineering Service
Providing the best knowledge and expertise for effective general, project, large scale and emergency IT support - Working as part of your team to help achieve your IT strategies - Reliable support so you can focus on looking after your patients
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