New Medicines Service Manager

The New Medicine Service (NMS) is a free NHS service provided by conmunity pharmacies in England. It offers support and guidance to patients who have been prescribed a new medicine for a long-term condition, aiming to improve adherence, enhance health outcomes, and reduce medicine-related issues.

Although many pharmacies offer NMS, delivering the service consistently can be time-consuming. Identifying eligible patients and managing follow-ups alongside daily responsibilities often proves challenging.

Easily identify and manage eligible NMS patients

The NMS Manager feature in ProScript Connect is supporting pharmacy teams to manage this service more effectively, showing you who needs to be contacted and when, based on simple date filters. It helps you stay on top of follow-ups, saves time, and helps to ensure no patients are missed — making it easier to keep your service running smoothly.  

NMS Manager alerts you during dispensing when a patient has been prescribed a drug which may be eligible for this service. With a single click, you can automatically add a patient to NMS Manager, reminding you to speak with them and enrol them in the service. This saves valuable time and helps you spot to opportunities to support patients without interrupting your workflow.

Integrated and flexible

NMS Manager is seamlessly integrated in ProScript Connect with your workflow manager, allowing you to easily track NMS appointments as part of your daily routine. It captures a full audit trail so there’s no need to handwrite records, and reports can be viewed online or printed where needed.

With flexible notes for free-text input, our solution eliminates unnecessary tick boxes and provide a clean template to record information quickly and conveniently.

Key benefits

• Save time by automatically identifying eligible NMS patients during dispensing
• Pause, save, and resume drafts anytime without losing progress
• Track NMS patients due for follow-ups and maintain audit trails seamlessly within your workflow

New Medicines Service Manager is a Feature for ProScript Connect

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