• Skip to main content
  • About us
    • Our story
    • Our user groups
    • Our partners
    • Our sustainability strategy
    • Our environmental responsibilities
    • Our social value
    • Our business responsibilities
    • Our people and culture
    • Careers
  • Products
    • EMIS Web
    • EMIS-X
    • ProScript Connect
    • PharmOutcomes
    • PHM Pathfinder Analytics
    • ScriptSwitch Prescribing
    • Apex
    • Recruit
    • Pathway
    • Partner products
    • CEMBooks emergency room
    • Hero
    • Joy
  • Healthcare
    • Integrated care systems
    • Primary care
    • Community care
    • Community pharmacy
    • Secondary care
    • Hospice care
    • Collaborative PCN working
    • Medicines Optimisation
    • Data driven transformation
    • Empowering pharmacies
    • GP IT managed service
  • Life sciences
    • Pharmaceutical industry
    • Academic research
    • Proactive care with Pathway
    • Clinical trial recruitment
    • Unlocking insights with Explorer
  • News and insights
    • Customer stories
    • News
    • Articles
    • Blogs
    • Newsletters
  • Events
  • Contact us
  • Optum Help Centre
  • To optum.com
  • Brazil
  • India
  • Ireland
  • United States
  1. Home
  2. News and insights
  3. Customer stories
  4. Saving time by unlocking the full potential of EMIS Web

Customer stories

Primary care office admin square 02

Saving time by unlocking the full potential of EMIS Web

Related Content

  • Nurse sitting with a patient in a home setting viewing information on a tablet

    Customer story

    Unlocking research opportunities with Recruit

    Read more
  • EMIS Web Header

    Customer story

    Three reasons clinical services choose EMIS Web

    Read more
  • Woman on laptop smiling

    Customer story

    Bringing learning to life with Optum Learn

    Read more

The team at Alvanley Family Practice has been using EMIS Web® for almost five years. During that time it’s made a huge difference in making their jobs easier and freeing up more time for patients. From being able to work more collaboratively and easily manage their appointment books by sharing appointment slots with local practices, to saving time with the F12 shortcut and pre-populated letter templates - Alvanley Family Practice is making it easier for patients to get the care they need faster.
 

I’ve been using EMIS Web all my practice management career. It does everything I need it to."

Kay Keane

Practice Business Manager, Alvanley Family Practice

The team at Alvanley find EMIS Web intuitive and easy to use and say it takes hours not days, to start seeing the benefits and making the most of what EMIS Web has to offer. Using quick keys like the F12 button for printing off labels has saved the reception team an estimated 15-20 minutes per patient. While other built-in features, such as letter and clinic templates, are saving time when it comes to clinical paperwork and appointment management.

It’s opened up a whole new world for the role I’m doing now."

Vicki Huddart

Receptionist, Alvanley Family Practice

  • Links
    • Careers
    • Modern Slavery Act
    • Supplier Code of Conduct
    • Tax strategy
    • Gender Pay Gap Report
  • Contact us
    • Get in touch
    • Media enquiries
    • 0330 024 1269
  • Find us Fulford Grange,
    Micklefield Lane,
    Rawdon,
    Leeds,
    LS19 6BA
    • Get directions
  • Twitter
  • LinkedIn
  • YouTube

© 2026 Optum. All rights reserved.

  • Privacy Policy
  • Cookies Policy
  • Terms of Use
  • Terms & Conditions
  • Compliance