Customer stories
Optimise your admin tasks like NHS Midlands and Lancashire Commissioning Support Unit
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In today's healthcare landscape, the imperative for safeguarding patient wellbeing within the digital realm has never been more pronounced. With Resource Publisher, NHS Midlands and Lancashire Commissioning Support Unit (ML) now possesses enhanced capabilities to deliver consistent care across the Integrated Care Boards (ICBs) it supports via EMIS Web® Resource Publisher, a module for EMIS Web, enables users to seamlessly create, share and optimise clinical and administrative resources for enhanced collaboration and efficiency.
Jonathan Vause, data quality manager at ML, recently activated Resource Publisher in Staffordshire and Stoke-On-Trent and shared his experiences: "Before Resource Publisher, we did see cases where practices were having forms rejected because they were out of date, or had new amends, which took up a lot of resource to implement. In the case of referral forms and clinical input templates, any admin time we can get back both internally and for the practices we support is so important.”
The module replaces Template Manager and not only empowers the fast implementation of new or updated resources, but also ensures that every change is meticulously recorded. With EMIS Web integration, Resource Publisher creates an automatic record of every modification, presenting you with a comprehensive audit trail that brings transparency to processes.
Jonathan said: “It was difficult to manage updates across so many practices as it was a manual task, now it is easier to modify, amend and release the new forms, clinical templates and protocols to the GP practices we support across the many ICB’s that ML work with. This means practices have access to the latest resources, saving countless hours. As an example, in Staffordshire and Stoke-On-Trent ICB we have 133 GP practice sites using EMIS Web; you can only guess at how much of a valued addition to EMIS Web this is."
Practices have access to the latest resources, saving countless hours."
Resource Publisher has been designed with healthcare professionals in mind, assisting them with smoothing the complexities of template management, protocols and document templates, as well as reducing manual tasks; all of which maximises efficiency and successful clinical template handling. This standardises data capture and improves data quality, ensuring everyone across an ICB is capturing the same data in the same way.
Work is continuing to improve Resource Publisher, largely focused on back-end optimisations and how resources are stored, updated and shared. This means that the module can support the growing demands of collaborative working ensuring it is fit for the evolving needs.
As of 2023, over 5,500 organisations are benefiting from Resource Publisher, elevating their clinical and administrative capabilities. Through this platform, user-configured resources can be seamlessly shared among multiple organisations where resource publication agreements are in place. This not only saves precious time but also cultivates an environment of collaboration that is instrumental in crafting the best possible clinical and administrative resources.