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  4. November newsletter 2022

Newsletters

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November newsletter 2022

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In our November newsletter we look at how our solutions and partner products can support community pharmacy and how Folkestone, Hythe & Rural PCN have transformed their service delivery model by embracing technology.

Driving patient loyalty in community pharmacy

We understand the need for you to stand out in a competitive market and we’re passionate about supporting you to cultivate patient loyalty.

Our continued focus on digital transformation will ensure your pharmacy keeps ahead of the curve, from delivering enhancements to our own solutions through to collaborating with the latest technology partners in the market.

These partner products complement our solutions and provide your patients with the added extras that deliver a best-in-class experience.

To speak to our team and find out more about the partners we work with, email us at communitypharmacy@emishealth.com.

Community Pharmacy Square 1 2x

Customer story: “Digital is at the forefront of efficient healthcare delivery”

The team at Folkestone, Hythe & Rural PCN have embraced technology to support the transformation of their service delivery model. Click the link below to find out more about how they embraced digital to speed up efficiencies and deliver enhanced access for their patients.

Read more and watch our video

Pcn case study image FHR

Simplify claims with automated reporting in APEX Contract Manager

With APEX contract management functionality, you can automate data reporting against local contract requirements to make reimbursement claims quick and easy.

We can tailor your dashboard to any locally commissioned services to seamlessly compile reports - all you need to do is review your activity and submit.

With inbuilt data quality checks, we’re ensuring you maximise your income, by highlighting any areas that require review, such as missing coding or incomplete data.

To speak to one of our team about how APEX could support your organisation, email us at talkto@emishealth.com.

From our blog

Alex eavis 1

ICSs must seize the research opportunity

In her latest blog Alex Eavis, EMIS director of digital, data and analytics, urges leaders not to neglect something that may be lower down priority lists but holds huge long-term promise: clinical research.

Read the full story

Latest news

EMIS appointed to NHS Tech Innovation Framework

We've been awarded a place on the new NHS GP IT Futures Tech Innovation Framework. It will support the next generation of integrated primary care IT and ensure that the digital care services catalogue meets the needs of health care professionals.

Read the full article here

Acquisition of Healthcare Gateway

We're delighted to announce that EMIS Group has acquired Healthcare Gateway (HGL).

Founded in 2010, HGL are specialists in medical interoperability through a secure middleware technology known as MIG (Medical Interoperability Gateway). MIG connects over 4,500 health and social care organisations across the UK including NHS Trusts and Integrated Care Systems with real-time patient information.

The existing strong working relationship between EMIS Group and HGL means we already have a strong foundation to build on and we look forward to working with the team.

FourteenFish launches new Education app

FourteenFish have just released their new Education app for iOS and Android. You can access all the FourteenFish Education resources through the app and download content to watch offline.

Their Clinical Library consists of short, 10–20-minute updates on clinical topics so you can quickly update with engaging practical video learning. Of course, any learning can easily be captured into your FourteenFish appraisal toolkit.

To find out more and download the app, click the links below:

iOS users

Android users

Partners update

Introducing Dragon Medical One

We’re pleased to announce Crescendo have joined our Elite Partner Programme. Dragon Medical One is an AI-driven dictation solution that enables clinicians to securely dictate a patient’s care information directly into EMIS Web.

By integrating speech-to-text capabilities into the clinical process, clinicians are able to save up to 1 hour on typing, freeing up time for patient care. As a market leader for speech recognition solutions, Dragon Medical One has a 99% accuracy rate and automatic accent adjustments. This ensures a seamless user experience and eliminates the need for secretary staff to manually type voice recordings.

To learn more about Dragon Medical One and discuss a no obligation 30-day trial click here.

EMIS Live partner winners

In November we hosted our annual EMIS Partner Awards, to shine a spotlight on the fantastic contributions from our partners over the past year. Recognising real-world success, the partner awards highlights partners that have worked alongside EMIS to better support healthcare organisations across the UK.

Our 2022 EMIS Partner Award winners:

Connected Partner of the Year: eConsult Health

Optimising Partner of the year: eKare

Empowering Patients Partner of the Year: SymlConnect

Medicine Management Partner of the Year: MedOptimise

Hear from MedOptimise about their recent award here.

Surgery Connect webinar

In case you missed it, our Sales Manager, Emma Whiteley and the Surgery Connect team delivered an engaging webinar showcasing the ways in which a cloud-based telephone system could benefit your GP surgery.

If you missed it, you can find the recording here

Product updates

Urgent and emergency care

Symphony

Available now: latest patch for v2.39.1.18

Key items include:

  • Support for Chromium based browsers
  • Fixes for 4 service now items including 2 user stories

In Development: Symphony Patch for v3.1.1.8

Key items include:

  • ICE TLS compatibility
  • Fixes for 5 service now items and 3 user stories

Web Viewer v3

  • Latest release of web viewer which provides:
  • Directly enter eNotes via web viewer
  • Interactive dashboards for key department metrics
  • Lists of patients and ability to view the patients Symphony record from anywhere in an organisation
  • Compatible with MS Edge and Windows 11
  • NEWS2 chart plots all patient observations and can be printed

Symphony User Group

We'll be announcing details of our upcoming Symphony user group soon. Keep an eye on the product page on our website for more details.

Primary Care

Online Consult 1.13

Features:

Online Consult/Video Consult Data Collection

NHS Digital is collecting data from online and video consultation suppliers of general practices to standardise the collection and provide information to local commissioners and practices.

The Online Consult/Video Consult Data Collection feature will provide weekly report of all Online Consult / Video Consult mandatory data items to EMIS BI team as per NHS guidelines. 

The data collection process runs weekly, this is automated and will come directly from online and video consultation system suppliers. This approach will replace the manual daily submission method. Data from this collection will be shared with NHS England.

Assistant - pilot is now live

Phase one of the Assistant pilot successfully launched in November. Assistant is a new companion app to EMIS Web. Launched from EMIS Web, the app can be used for instant messaging, to show useful clinical information, and to view the latest news and updates with single sign-on to EMIS Now content. Find out more on EMIS Now.

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