Customer stories
Improving efficiencies and maximising QOF scores
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Ashfield Medical Centre serves 6,000 patients in Leeds. Since going live with EMIS Web®, the surgery has been saving time and working practices have been more efficient.
Dr Alistair Walling, partner and IT lead at the practice, describes the clinical system transition as “very straightforward - a lot of it you can just pick up so we hit the ground running”.
Measurable results
Thanks to EMIS Web, the practice is already experiencing the benefits of using an intuitive clinical system. “Search and reports for us is leaps ahead. My partner who is in charge of QOF says it is better than anything we have used before and makes his life a lot easier. It has meant - from a clinical system point of view - we’re reporting maximum QOF points.”
Staff are working more efficiently, we don’t miss things and we’re achieving better consistency when coding.”
The intelligent templates and protocols features are also providing results. “I use an automated protocol for my joint injection clinic. EMIS Web automates the whole process, including prescriptions – something I haven’t seen in any other system. Templates work very well too – it’s really quick and easy to design your own templates – saving us hours. Staff are working more efficiently, we don’t miss things and we’re achieving better consistency when coding.”
Better patient care
The benefits for patients at the surgery are already evident. “EMIS Web gave us the confidence to streamline our annual check process for chronic conditions. We have condensed three appointments into one – a 15-minute healthcare assistant appointment, 10 minutes with a GP and 20 minutes with a nurse has now become one 20-minute nurse appointment with a 5-minute results review. The system is helping everyone make the most of consultation time.”