Training and support

We pride ourselves on offering market-leading training and support to ensure you can make the most of our products and services.


training and support staff looking after our customers

From our online Support Centre - offering help articles, forums, videos and free WebEx training - to a selection of training and optimisation packages. We've created a variety of training and support materials so that no matter how you learn best, we can help.

Dedicated account managers

We have teams across the UK dedicated to ensuring you have the support you need. Whether you need system training or advice on supporting products which will help make things easier – we’ve got it covered.

Support Centre 

With our online Support Centre you can access a wide variety of training materials whenever you need them. From forums to help articles, videos and free online training, you can find everything you need for help and support with our products. 

Find out more about our online support centres.

Onsite training and optimisation

We offer a variety of training courses which are flexible and can be tailored to meet your specific needs. Our training and optimisation courses can be held at your organisation, meaning there’s no need for you to travel. They’re designed to save you time, reduce effort and improve data quality, so you can work smarter, not harder.

Our packages and courses cover a range of care settings too, so you can get specific support to suit your organisation.

LPI accredited 

We're a Learning and Performance Institute (LPI) accredited learning provider. This means you can rest assured that the training you receive will adhere to the LPI code of practice.