Real-time patient information in unscheduled care settings

Our Symphony solution helps organisations from all urgent and emergency care settings improve care, efficiencies and outcomes in a pressured environment, 24 hours a day.

  • Secondary care


Features and benefits

  • Real-time patient management to reach 4 hour waiting targets.
  • Integrated with other hospital systems for better communication across care settings.
  • Automated discharge letters to GPs.
  • Clinical audit reporting and outcome measurement.
  • Paperless emergency department. 
  • Save time looking for information, everything within one system.

EMIS Health’s urgent and emergency care system, Symphony, provides a clinically rich system designed by clinicians, to improve patient safety. Used in over 100 emergency departments in the UK and overseas, Symphony enables clinicians to provide safe and effective care to patients by having the right information at their fingertips.

Having all patient information in one central record in the emergency department saves time for clinicians, administrators and patients by reducing repeat requests for information and time spent accessing paper based records. Efficiency and communication between primary and secondary care settings is improved, as information from Symphony can flow through to electronic discharge letters to GPs and patients.

Submitting reports for industry standards regulators is fast and efficient – the system fully supports delivery of all Commissioning Data Sets for unscheduled care departments, including delivery of information to support College of Emergency Medicine Clinical Quality Indicators for emergency departments.

Our urgent and emergency care modules include:

  • Child Protection Information Sharing - improving child health with information sharing between social services and emergency departments
  • Eye casualty – intuitive system for eye casualty team to accurately record all assessment, triage, examination, treatment follow up and discharge information for their patients
  • Discharge summaries – automatically generates discharge information to GPs, enabling hospitals to meet 24 hour discharge summary target
  • Draw no more – enabling clinicians to draw patient diagnoses effortlessly on an electronic canvas, replacing paper based documents, as part of the patient’s electronic medical record.
  • Emergency Triage – real-time triage system built by Manchester Triage Group to ensure patients are treated effectively and efficiently.
  • Adastra – integrates out of hours and urgent care centre data with Symphony, ensuring all patient information is available in an integrated solution.
  • Summary Care Record – provides clinicians with a summary view of GP information to inform clinical decisions
  • GP Data Viewer – Primary care data from GP systems via the EMIS Medical Interoperatbility Gateway (MIG) to provide real-time decision making and improve patient care.
  • Patient Information Display – real-time display of patient waiting times to review current activity levels and provide instant reports.

"When staff saw that patient information could be captured electronically and displayed with ease, they understood how the patient and clinicians would benefit."

Kevin Percival, Symphony System Manager at Frimley Park Hospital

Read the case study here

Additional modules within Symphony


We’ve been committed to interoperability for over 30 years. We believe that connecting patient information across healthcare settings enables better care, which is why our solutions are developed with interoperability in mind.

Through our Partner Programme, we also work with over 40 different companies, so that you can choose from a wide range of additional products that seamlessly exchange data with our products. 

Find out more about interoperability

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