Patient Access

Provide patients with access to their local GP services online, giving them more flexibility in how they access primary care and helping to save clinical time for busy practices.

Give patients the tools to manage their own care by ordering repeat prescriptions, booking appointments, viewing their medical record and monitoring their health through the Personal Health Record online.

  • Primary care

Features and benefits

  • Free to all GP practices using EMIS Web.
  • Control what you share with feature-rich care record sharing.
  • Empower patients to become a partner in their own care with Apple HealthKit integration and secure two-way messaging between patients and clinicians.
  • Saves time for busy clinicians and reception staff.
  • Easy configuration ensures you’re in line with GMS contract requirements.
  • And coming soon – proxy function, enabling patients to book appointments and order repeat prescriptions on behalf of others.

With Patient Access, you can empower patients to take control of their healthcare. Patients can view their medical record and keep track of their conditions, allowing them to gain a deeper understanding of their wellbeing.

How can Patient Access help my patients? 

  • Ensure patients get their regular medication when they need it with online repeat prescription ordering with automated delivery to their preferred pharmacy.
  • Avoid confusion over prescriptions with an easy to understand list of medications to pick from.
  • Patients are given more flexibility with the ability to book, view and cancel appointments online without having to spend time calling the practice.
  • Patients can view test results online – saving them from having to travel to the practice for an unnecessary appointment.
  • Accessible and straightforward information keeps patients up to date on their care.
  • Patients can securely share their medical record for 24 hours – an important feature if they need care abroad, out of hours, or in an emergency situation.
  • A shared record history allows patients to view an audit of where, when and why someone has accessed their record, if available, using a data sharing agreement. It details direct patient care (such as a general consultation), as well as indirect patient care (like managing repeat prescriptions).

Personal Health Record

From monitoring weight and fitness to keeping tabs on life-threatening conditions, patients are able to share aspects of their health directly with their GP via an ever-growing range of apps and devices. This collection of information forms their Personal Health Record. Apple HealthKit integration means that information is fed directly into Patient Access, allowing data to be shared in real time. Clinicians receive this information and can then copy it over to the patient's medical record in just a couple of clicks.

“I can book my GP and diabetic nurse appointments online and I can reorder my medication online - it saves so much time.”

Fazal Ahmed


We’ve been committed to interoperability for over 30 years. We believe that connecting patient information across healthcare settings enables better care, which is why our solutions are developed with interoperability in mind.

Through our Partner Programme, we also work with over 40 different companies, so that you can choose from a wide range of additional products that seamlessly exchange data with our products. 

Find out more about interoperability

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