Patient Access

Provide patients with access to local GP services online, giving them more flexibility in their care and helping to save clinical time.

Give patients the tools to manage their own care by ordering repeat prescriptions, booking appointments, viewing their medical record and monitoring their health through the Personal Health Record - all online.

  • Primary care

Features and benefits

  • Free to all GP practices using EMIS Web.
  • Control what you share with feature-rich care record sharing.
  • Easy configuration ensures you’re in line with GMS contract requirements.
  • Saves time for busy clinicians and reception staff.
  • Empower patients to become a partner in their own care with Apple HealthKit integration.
  • Easily keep up to date with secure two-way messaging between clinicians and patients.

Give your patients more flexibility with a 24-hour online service that allows them to access local GP services from home, the office or on the go. Available through the website and as a mobile app for both Android and iOS devices, patients can easily access the service and use it from virtually anywhere. 

Reclaim your time

Patient Access allows clinicians to be more efficient in providing care, while patients are quickly able to receive the help they need without having to travel to the practice.

  • Reduce long reception telephone queues and free up time for busy staff with online appointment booking.
  • Appointments can also be cancelled online, cutting down DNA rates and helping your practice’s productivity.
  • Availability 24-hours a day means that patients don’t have to wait for practice opening times and can access services whenever they need. 

Making it work for you

Completely free for GP practices using EMIS Web, Patient Access is fully configurable so you can choose which services you want your organisation to use. You can also decide on what information you share with individual patients, allowing you to completely tailor your online service. And with simple configuration, it’s easy to ensure that you meet all the latest GMS contract requirements. 


We’ve been committed to interoperability for over 30 years. We believe that connecting patient information across healthcare settings enables better care, which is why our solutions are developed with interoperability in mind.

Through our Partner Programme, we also work with over 40 different companies, so that you can choose from a wide range of additional products that seamlessly exchange data with our products. 

Find out more about interoperability

You may also be interested in