Patient Access

Provide patients with access to their local GP services online, giving them more flexibility in how they access primary care and helping to save clinical time for busy practices.

Give patients the tools to manage their own care by ordering repeat prescriptions, booking appointments, viewing their medical record and monitoring their health through the Personal Health Record online.

  • Primary care

Features and benefits

  • Free to all GP practices using EMIS Web.
  • Control what you share with feature-rich care record sharing.
  • Empower patients to become a partner in their own care with Apple HealthKit integration and secure two-way messaging between patients and clinicians.
  • Saves time for busy clinicians and reception staff.
  • Easy configuration ensures you’re in line with GMS contract requirements.
  • And coming soon – proxy function, enabling patients to book appointments and order repeat prescriptions on behalf of others.

Give your patients more flexibility with a 24-hour online service that allows them to access local GP services from home, the office or on the go. Available through the website and as a mobile app for both Android and iOS devices, patients can easily access the service and use it from virtually anywhere. 

Reclaim your time

Patient Access allows clinicians to be more efficient in providing care, while patients are quickly able to receive the help they need without having to travel to the practice.

  • Free up time for busy staff and reduce long reception telephone queues with online appointment booking.
  • Cut down DNA rates and improve productivity by allowing patients to cancel appointments online.
  • Availability 24-hours a day means that patients don’t have to wait for practice opening times and can access services whenever they need.

Making it work for you

Completely free for GP practices using EMIS Web, Patient Access is fully configurable so you can choose which services you want your organisation to use. You can also decide on what information you share with individual patients, allowing you to completely tailor your online service. And with simple configuration, it’s easy to ensure that you meet all the latest GMS contract requirements. 


We’ve been committed to interoperability for over 30 years. We believe that connecting patient information across healthcare settings enables better care, which is why our solutions are developed with interoperability in mind.

Through our Partner Programme, we also work with over 40 different companies, so that you can choose from a wide range of additional products that seamlessly exchange data with our products. 

Find out more about interoperability

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