An effective multi-method communication and search tool that automates all aspects of patient call/recall.

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Features and benefits

  • Automates all aspects of patient call and recall.
  • Easily audit all contact made with patients.
  • Choose your mode of contact with multiple methods of getting in touch.
  • Quickly identify and communicate with patients.
  • Integrates with EMIS Health clinical systems, ensuring everything is kept up to date.
  • Messages are automatically personalised.

PatientChase simplifies and automates all aspects of patient call/recall, helping practices to identify patients, communicate with them and audit any contact that’s made.

Understanding what works

The software gives you a watertight, methodical and easy-to-run recall system. With nearly ten years of experience in helping practices, General Practice Software Solutions have taken into consideration – and have adapted – all the methods practices use to invite their patients.

This is why you can quickly identify call/recall patients by any combination of:

  • birth month filters
  • review codes
  • QOF targets
  • investigations not done
  • immunisations
  • any user-defined LES/DES searches.

PatientChase also handles flu recalls, NHS Health Checks and any other campaignsputting all your recall in one place.

More than just a communication tool

PatientChase is more than just a multi-method communication application for letters, texts and emails - it’s also a clever search tool which finds for you which patients need to be contacted. It completes this in the fewest times necessary and instantly cross-references multiple-condition patients.

And since it automatically personalises the messages to patients and is smart enough to work out all the coding back to EMIS Health clinical systems, you can let it do all the hard work for you.

Simply pick the conditions you're interested in using the PatientChase Search Builder and the software does the rest.

“This call/recall system allows us to streamline our chronic disease management, avoiding multicondition separate recall. We can contact patients effectively by email, letter or text – and it records the appropriate Read Codes in EMIS Web. Superb service and support” - Caroline GP in Tyne & Wear


Please note all enquiries are passed directly to the partner and will not be responded to by EMIS Health.

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