A clinical system for delivering integrated healthcare

EMIS Web allows healthcare professionals to record, share and use vital information so they can provide better, more efficient care.

  • Primary care
  • Community care
  • Mental health

Features and benefits

  • Release more time for patients by allowing resources to be patient focussed and cutting down on admin tasks.
  • Improve patient experience by creating and sharing care plans for more joined-up care.
  • Save time with real-time referrals so there are fewer delays for patients moving in to your hospice’s care.
  • Tailor your EMIS Web configuration to suit your hospice’s needs.
  • Improve data quality to allow for more informed, safe and tailored decisions.
  • Increase efficiencies with the ability to interoperate with different systems and provide real-time access to patient records.

We work with more than 10,000 organisations across the UK, including 30 hospices using EMIS Web. The system can be specifically tailored and configured to suit your needs and, with sharing agreements in place, provide access to all the information from a patient's record when you need it.

Dignified, personalised and safe end-of-life care

With our clinical experience, specialist knowledge and technical expertise, we’re helping ensure that everyone can live well towards the end of their lives.

EMIS Web makes integration with patient records easier, creating the potential for instant access to patient records. This means you can access all the details you need to meet not only your patient’s physical requirements, but their social, emotional and wider holistic requirements too.

“End of life care involves often complex and sensitive discussions with patients. Being able to record that information and ensuring it is visible to the right people at the right time is crucial.”

Helen Knight, clinical and operations director, East Cheshire Hospice

EMIS Web allows you to easily make informed, safe and tailored decisions:

  • access and update data relating to your patient’s entire healthcare journey in real time
  • view patients’ care plans, including details on their wishes and the wishes of their family and carers
  • ensure clinical safety by entering and viewing data in a clear and standardised format.

EMIS Web supports integration across GP, hospice and community settings. In fact, our integration is second to none.

Improve the planning and management of your care

We provide bespoke training services to help you make the most of EMIS Web. Our training covers topics like: 

  • templates - so that you can ensure consistent data collection
  • capacity and booking management – helping you to make your staff coordination, diary management, risk stratification and session planning more efficient.

“I can add a new patient in five minutes, whereas previously it would take 15-20 minutes.”

Emma Allright, care records manager, Hospice in the Weald

Become more efficient and cost effective

Our interoperability with different systems and our ability to provide real-time access to patient records helps to improve both patient experience and the efficiency of your processes. By securely sharing data via configurable data sets, you could minimise delays across your hospice setting, just like Hospice in the Weald.

Our hospice user group gives you a chance to share learning and experience with other EMIS Web users. It also gives you the opportunity to tell us what you want from EMIS Web and allows us to develop functionalities and courses that can improve your efficiency further.

And if that’s not enough, optimised care can mean reduced operational and financial costs as well.

Simply, it’s the best thing we’ve done

Mike Drew, ICT manager

Read the full story

Helping you meet national strategies

  • Future-proof your care by using electronic records to keep in line with local and national drivers for recording end-of-life assessment, planning and patient preferences.
  • Find your needs constantly supported with ever-evolving products that comply with safety and regulatory guidelines.
  • Know that your feedback is actioned by speaking to your dedicated programme manager.
  • Working toward delivering SNOMED CT so that all systems are able to communicate through standardised integration.

Flexible packages to suit your needs

We understand that you’re a charity and that every penny counts. That’s why we’ve developed a range of solutions to suit a variety of budgets.

If you would like to know more about using EMIS Web for your hospice, speak to our team on 0330 024 1269  or email hospice@emishealth.com.


We’ve been committed to interoperability for over 30 years. We believe that connecting patient information across healthcare settings enables better care, which is why our solutions are developed with interoperability in mind.

Through our Partner Programme, we also work with over 40 different companies, so that you can choose from a wide range of additional products that seamlessly exchange data with our products. 

Find out more about interoperability

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