Improve patient safety and efficiencies with effective handover of care

Our award-winning eHandover solution has been recognised for its impact on improving patient safety and advancing handover technology. Your teams can have a safe, clear solution to effectively manage shift handovers.

  • Secondary care
  • Community care
  • Mental health

Features and benefits

  • Highly intuitive, easy-to-use interface.
  • Centralise key patient information.
  • Identify critical patients and allocate tasks to specific doctors.
  • Manage patient care across the shift gap to improve patient safety.
  • Improve clinical engagement and staff communication.
  • Create a paperless environment.

Improved communication

Effective, safe handover of care is a key priority for healthcare organisations – the breakdown of this process can lead to serious adverse events in care outcomes. Shift-work patterns also create a greater emphasis on the continuity of information to be able to provide effective patient care and safety.

Full audit trail

With a full audit trail and a range of reporting options, not only are patients and clinicians protected, but the trust can also use audit information as an education source to improve care and patient outcomes. The process is overseen by a senior clinician; to maintain a high standard of clinical governance, and supports the continuing education of junior doctors.

An award-winning system

Our eHandover solution was developed in partnership with Barking, Havering and Redbridge University Hospitals NHS Trust. The solution won the ‘best use of IT in patient safety’ at the EHI awards 2011. In 2014, the HSJ ‘value and improvement in medical technology’ was won by Mid Cheshire Hospitals Foundation Trust for their use of eHandover.

“Medical handover is much more effective when using electronic handover systems in conjunction with verbal handover. The study published in the Future Hospitals Journal has shown high self-reported completion rates for handover work that is moved across clinical shifts.”

Dr Aklak Choudhury, clinical lead, Barking, Havering and Redbridge University Hospitals NHS Trust


We’ve been committed to interoperability for over 30 years. We believe that connecting patient information across healthcare settings enables better care, which is why our solutions are developed with interoperability in mind.

Through our Partner Programme, we also work with over 40 different companies, so that you can choose from a wide range of additional products that seamlessly exchange data with our products. 

Find out more about interoperability

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