Pharmacy services that can be booked via the app include: in-pharmacy NHS services such as smoking cessation support and Medicine Use Reviews (MURs) as well as paid-for private pharmacy services such as treatment for hair loss and a range of travel vaccinations through Patient Group Directions (PGDs).
Patient Access has more than seven million registered users. The aim of the new development is to make it easier for pharmacies to play their part in relieving pressure on GP surgeries and to help patients find valuable local services at the touch of a button.
A unique feature of the new service is the ability, with the patient’s consent, for pharmacists using ProScript Connect software to send an electronic consultation summary back to the EMIS Web patient medical record, where the GP can review and update the record accordingly. The patient can then access their medical record at any time using the Patient Access medical record viewer. This end-to-end system for provision of pharmacy services ensures greater visibility of out of practice treatments for GPs and better control over patient safety and clinical outcomes.
Patient Access CEO Jason Keane says: “A key part of the NHS Long Term Plan is focussed on providing clinical services in community pharmacy settings. Patient Access pharmacy bookings will support this by enabling patients to search, view and book a wide range of services in their local area.
“It’s an exciting move that will harness the power of community pharmacy in a new way.”
Committee member and user development requests lead for the National User Group (NUG), Dr Dustyn Saint, said: “The NUG is really excited to see these new developments in the Patient Access app. This is the first stage of a journey to open up wider access to other services through a single portal, which should help to relieve pressures on GP services. We have worked closely with the Patient team and they have been guided by clinician and patient feedback in developing the service. I am looking forward to seeing the future developments.”