EMIS supports welsh pilot for my health online

12 Nov 2007

EMIS – the UK’s leading provider of primary care systems – has for the first time offered its technologies on a ‘white label’ basis, to enable the piloting of online health services in Wales.

My Health Online – the new health website for Wales – is using software designed by EMIS to facilitate the trial of new patient services such as GP appointment booking and ordering repeat prescriptions over the internet.

The pilot is being enabled by EMIS’s award-winning EMIS Access service – but in a groundbreaking move the software has been provided to Informing Healthcare as a de-branded service rather than as an EMIS product.

EMIS Healthcare Managing Director Sean Riddell said the contract marked the beginning of a new era for healthcare IT.

He said: “This is a significant milestone for EMIS as it is the first time that our leading edge technology – already widely used in the UK – has become the foundation for a healthcare project in a ‘white label’ capacity.

“Web-based service technologies are taking patient care in a new direction and changing traditional concepts. In the future, I believe more and more healthcare providers will be looking to buy-in to this type of service architecture rather than a branded product.”

He added: “We are delighted to support Informing Healthcare in this project, which is encouraging patients to play an active role in managing their own health and helping to make their lives easier.”

Dr Martin Murphy, Informing Healthcare’s Clinical Director said: “We are very pleased to be working with EMIS on this important project, and delighted at the pragmatic approach they have brought to it.”

My Health Online – part of the Welsh Assembly’s Informing Healthcare project – is currently being trialled by patients at five GP surgeries across Wales.

At three of the surgeries — in Anglesey, Bridgend and Llandysul — chosen groups of patients have the opportunity to access their own health records online, for a limited period, as well as trialling appointment-booking and repeat prescription services.

A recent survey of internet users in Wales, conducted for Informing Healthcare, revealed a huge appetite for online health services. It found that the majority (78 per cent) would order repeat prescriptions, book an appointment with their GP or update their details online if these services were available.

Of those taking part in the research, 66 per cent also said they would be happy using the internet to send medical queries to their doctor.