EMIS celebrates Welsh milestone

16 Jun 2011

EMIS – the UK’s leading supplier of clinical software and related services to GPs – has reached a key milestone in its delivery of new healthcare services for NHS Wales.

Seventy practices – just under half of all EMIS practices in Wales – are now linked to the Individual Health Record (IHR). This will enable emergency and out-of-hours clinicians to securely access key information from patients’ GP-held medical records.

In a separate initiative, the first EMIS practices in Wales have now gone live with the My Health Online (MHO) service. This is a secure online portal that enables patients to contact their GP practice about non-urgent matters, for example viewing test results and requesting repeat prescriptions.

EMIS has successfully introduced the service to a handful of practices as part of a pilot phase, before rolling it out more widely. The company is one of four GP system suppliers working with NHS Wales.

Barry Davies, practice manager at the Wellspring Medical Centre in Gwent, one of the live practices with MHO said: "The online access is popular with patients across the spectrum, from people with mobility problems who struggle to get to the surgery to professional people with really busy jobs. We have a patient who works in London during the week and is able to use the system to order repeat medications. They have the prescription sent to a local pharmacy for dispensing and picking up when they come home at weekends.”

In future, the practice plans to extend online access to allow patients to email their GP and view notes from recent consultations.

Sean Riddell, Chief Executive of EMIS Group plc, said: “We are delighted to support NHS Wales in its plans to streamline and modernize healthcare services.

“Both the IHR and MHO projects are excellent examples of how collaboration between different suppliers – and a commitment to interoperability between their systems – can improve services for patients and clinicians alike.”