EMIS Live Pharmacy: Making the most of EMIS Now

11 Aug 2021 12:30 - 13:30 Microsoft Teams

Overview

EMIS Now is a single portal for all products and services offered by EMIS, letting you access training material, raise service requests or get help from our teams when you need it, without having to pick up the phone.
This session will walk you through the top tips for the support platform EMIS Now, how to get the help you need efficiently and quickly, when to raise ticket, use the live chat, or search for an article.
We value your feedback and if you have any suggestions for improvements that we can make then please join the call where our EMIS Now team are there to listen.

Speakers

Michael Sheary, Online Learning and Service Manager, EMIS 

I have worked at EMIS Health for 8 years across multiple roles. My life at EMIS Health started in support where I was a member of the EMIS Web migration team dealing with any queries or issues new EMIS Web users had which gave me a great understanding of our products. I then moved on to the Training division where I now head up a team of 9. Our team is responsible for ensuring that our customers understand how to use our products and services through online content and regular communication of any system changes, news or best practice. We are responsible for ensuring the EMIS Now portal is up to date and any content you need is easily accessible.

Who should attend

  • Managers
  • End users
  • Staff that report and manage support cases

What you'll learn

  • How to use the EMIS Now support platform.
  • Where to go to access the articles that you need.
  • Access training videos and eLearning material.
  • How to report and manage support cases.
  • How to access the live chat.

How to join

Bookings have now closed, you can still join us today by clicking here at 12:30pm.

If you have any problems joining please contact serah.alade@emishealth.com