EMIS Health Live: Making the most of EMIS Now

21 Jul 2020 12.00 - 13.00

Let us walk you through the top tips for the support platform EMIS Now, how to get the help you need efficiently and quickly, when to raise ticket, use the live chat, or search for an article.

EMIS Health Live: The New Normal

Overview

We have listened to your feedback that sometimes finding the right guidance or article is difficult on our support platform EMIS Now. During COVID-19 we saw a sharp increase in the traffic to EMIS Now, and we took significant steps to surface the information that you needed easily. This session will walk you through the top tips for the support platform EMIS Now, how to get the help you need efficiently and quickly, when to raise ticket, use the live chat, or search for an article.

We value your feedback and if you have any suggestions for improvements that we can make then please join the call where our EMIS Now team are there to listen.

Speakers

Michael Sheary, Online Learning and Communications Manager, EMIS Health

I have worked at EMIS Health for 8 years across multiple roles. My life at EMIS Health started in support where I was a member of the EMIS Web migration team dealing with any queries or issues new EMIS Web users had which gave me a great understanding of our products. I then moved on to the Training division where I now head up a team of 9. Our team is responsible for ensuring that our customers understand how to use our products and services through online content and regular communication of any system changes, news or best practice. We are responsible for ensuring the EMIS Now portal is up to date and any content you need is easily accessible.

Who should attend

  • Practice Managers
  • Practice Admins
  • Front Desk Staff
  • GPs
  • Patients
  • Practice IT Admins

What you'll learn

  • How to use the EMIS Now support platform.
  • Where to go to access the articles that you need.
  • How to access the live chat.
  • How to access training.

How to join

All EMIS Health Live sessions will be run through Microsoft Teams.

Complete your details below to register and we'll send you further information via email.

Register now

Places are limited, please complete the form below to register.