EMIS Health Live: Collaborative approaches to the new normal

23 Jul 2020 17.00 - 18.00

Exploring how data and technology can support the return to more normal service provision in the presence of coronavirus, whilst maintaining the ability to respond quickly to a potential second wave.

EMIS Health Live: The New Normal


Healthcare teams have successfully managed the first peak of coronavirus and together have met the demands placed on services. As infection and death rates from the virus begin to fall we’re now faced with the challenge of how to adapt to the new norm – safely reintroducing services alongside the continued risk presented by COVID-19.

Data has indicted that many patients have avoided seeking medical attention in recent months, which has led to deficits in ongoing care, delays in planned care and potential deterioration in pre-existing conditions.  Services are now being expected to prioritise patients’ needs and address delays and deficits in care, preventing unnecessary exacerbations and unwarranted hospital admissions.

Returning to more normal service provision in the presence of coronavirus, whilst maintaining the ability to respond quickly to a potential second wave, is a complex task requiring a co-ordinated effort.

In this session we’ll be joined but Taurus Healthcare, a federation made up all 20 Herefordshire GP Practices who’ve been working together to deliver better and more resilient services for patients. We’ll be discussing how they adapted at great speed to deliver care in hubs throughout the peak of the pandemic and how they intend to take this transformation forward. We’ll also explore how organisations can:

  • build on the innovations developed over the last two months
  • prioritise patient need
  • manage long term conditions.


Ian Bailey, Senior Clinical Director, EMIS Heath

Ian is the senior clinical director at EMIS Health, a district nurse and Queen’s Nurse. Having worked in a number of clinical and managerial roles within the NHS, including chief clinical informatics officer (CCIO) at a Community NHS Turst, his personal interest in healthcare technology led him to join EMIS Health in 2015. With a focus on clinical leadership and cultural change, Ian and his teams ensure that everything at EMIS Health is clinically driven – improving experiences for both patients and clinicians.

Although his work sees him supporting all healthcare disciplines, Ian’s passion for district nursing remains strong and he continues to work closely with many national bodies to champion the care provided in community settings.

Dr Mike Hearne, Managing Director at Taurus Healthcare Ltd

As well as being MD of Taurus Healthcare, Mike is a local GP with experience across a wide range of primary and secondary care settings, giving him good insight into the various pressures on healthcare.

Mike is passionate about the role of general practice in developing good quality patient care within developing integrated care systems and sees Primary Care at Scale as the future of high quality out of hospital care. He played an active role in setting up the federation, where Taurus now represents all practices strategically, as well as delivering services such as out of hours, improved access, training hub and health checks.

James Harley, IT Project Mananger at Taurus Healthcare Limited

James is a technical consultant, specialising in the healthcare industry. He has extensive experience within the NHS leading, contributing and delivering digital and technology projects within primary, secondary, community and social care.

James supports all the projects across Taurus Healthcare but with particular focus on EMIS Health projects and services.

Who should attend

  • Commissioners of primary care services
  • Primary care providers / GP Federations / PCNs
  • Community and specialist service providers

What you'll learn

  • How existing solutions are being further developed for post-COVID-19 working
  • Considerations for new ways of working to more effectively and efficiently manage Long Term Conditions
  • How analysis of existing data can support more targeted care

How to join

Bookings for this session have now closed.

You can still join us by clicking here at 5pm on the 23 July.