March newsletter 2021

Take a look at how cross-organisational recording-sharing is enabling care innovation in Herefordshire, make the most of additional funding with our partners and check out top tips from our training team.

London pharmacy group gives green light to online platform

The use of Patient Access for Professionals enabled the Green Light Pharmacy Group to grow the number of flu jabs given by 20% across its 13 branches in London and "reach a huge number of people [they] would not have been able to otherwise". Patients with the Green Light Pharmacy Group have booked 3,976 appointments via the platform in the last 12 months, and in addition the group has carried out 4,000 flu jabs. Find out more in this latest Digital Health article

Joined-up technology enables COVID care innovation in Herefordshire

Check out how GPs caring for 200,000 patients are providing innovative services through cross-organisational record-sharing. Solutions including virtual wards with hospital doctors, are reducing hospital admissions and improving patient experience. Read the full story here

Transforming general practice COVID capacity with our partners

As we continue to adjust to the new normal and the impact of COVID-19 on the healthcare landscape, NHS England has announced a £150m investment to support primary care (which has now been extended until September 2021). The demand on primary care continues to grow and the complex set of priorities they face continue to change. At EMIS we’re committed to enabling greater insight-led integrated health and social care, underpinned by reliable technology, with this in mind we asked our network of partners to provide some thoughts on how their solutions can support primary care.

Upcoming events

Check out the virtual events coming up, click on the links below for more info and to register. 

Virtual Healthcare User Group - Closed forum

This is a closed meeting for HUG members to help shape the narrative and conversation ahead of the meeting on the 4th May.

Tuesday 20th April 13:00 - 15:30

Time saving efficiencies for healthcare administrators and clerical staff

This session will look at helping you build efficiencies into daily administrative tasks within Workflow Manager, the Care Record and the Appointment Book.

Wednesday 21st April 10:30 - 11:30

Streamlining daily tasks for clinicians

This session will help you build efficiencies into daily tasks within Workflow Manager and the Care Record. We'll look at time saving configuration options to promote predefined data entries and clinical filters.

Wednesday 21st April 14:00 - 15:00

Virtual Healthcare User Group 

The EMIS Healthcare User Group will include feedback from previous user groups, product updates and more.

Tuesday 4th May 10:00 - 14:00

Effective practice management: Top tips from our training team

This month we continued our effective practice management top tips, exploring how by using a range of technologies that work together, you can reduce everyday pressures and improve the patient experience. This time it was our training team's turn to share their top tips for effective practice management, check them out here

In case you missed it, catch up on the top tips shared by our partners last month

Supporting you via Live Chat

Using the live chat functionality on EMIS Now means our support team can access your EMIS Now account digitally, allowing them to create and update your case there and then. The team deal with 650 live chats a day with over 85% fixed first time and have been receiving great feedback, 85% of all CSAT Live Chat scores are 4 or 5 out of 5! Start a live chat via EMIS Now today

Product updates

Primary care


We're working on a number of enhancements, including:

  • Appointment slot statuses will be automatically refreshed every 10 minutes.
  • A new export option will allow you to download the Read Codes used in locally created resources and maps them to the relevant SNOMED CT codes, making it easier for you to rebuild searches, reports, templates, concepts and other library items. Find out more
  • We're removing pop-up messages from GP Connect to make t easier for practices to work together to deliver COVID vaccination clinics.

We are excited to share more when they are generally available next month in 9.12.

Patient Access

We've made some enhancements around Multi Factor identification to increase the security of patient data.

Community Pharmacy 

ProScript Connect

We're piloting ProScript Connect v1.26 this month, which includes the Database Volume Control update. This is a general maintenance facility within the system that will keep data within the optimal range. This will ensure the application performance is maintained at all times.

We've also integrated our system with Pharmaself 24. This is the market leading automated prescription collection system. It lets your patients pick up their medicines whenever it is convenient to them.

Get in touch today

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