July newsletter 2021

In the same month we celebrated and shared thanks for 73 years of the NHS, we have lots of exciting updates to share with our customers.

EMIS Live Pharmacy: Digital transformation in pharmacy

Join us from Monday 9 August for EMIS Live Pharmacy, two weeks of free online seminars and training designed to help community pharmacy teams make the most of technology.

EMIS CEO Suzy Foster and clinical director Sima Jassal will be joined by Leyla Hannbeck, CEO at AIMp, to kick things off with an exciting key note address, closely followed by the formation of the community pharmacy user group.

Other guest speakers include Health Education England’s Henrietta Mbeah-Bankas, who will be running a workshop on supporting digital capabilities for the pharmacy workforce.

With 12 varied sessions over the fortnight there’s plenty to choose from. Click here to view the full schedule and register for sessions

Enter the EMIS Community Pharmacy Awards

We're inviting our community pharmacy customers to submit an entry for our first EMIS Community Pharmacy Awards, designed to celebrate the success and achievements of our customers. The awards will round off our two week EMIS Live Pharmacy online event. Find out more and submit your entry by Friday 6 August

World Hepatitis day - 28 July

Hepatitis can’t wait, that's why we're partnering with NHS England and MSD to work towards the goal of eliminating Hepatitis C. We're working to deploy a ‘Patient Search Identification (PSI)’ tool developed by MSD that searches for coded hepatitis C virus risk factors in patient records, identifying potentially at-risk patients to be reviewed and, if appropriate, tested. Find out more

Deliver more efficient and safer patient flow with Bed Management  

Our Bed Management solution is here. This intuitive new addition to the patient administration module within EMIS Web allows you to optimise bed utilisation in your organisation, supporting more efficient and effective care. The solution enables ward managers to easily monitor status across the facility, reducing the need for manual headcount and with built-in reporting, you can easily access reports on key metrics, including admission numbers, stay length and bed occupancy. Find out more.

EMIS Academy: Launching 2 August

Our exciting new EMIS Academy platform is putting the power of learning into your hands, and allowing you to learn at your own pace, at any time, from anywhere.

Launching Monday 2 August, EMIS Academy is here to empower you to get the most out of EMIS products and solutions, with access to virtual interactive training 24/7. You’ll be able to earn badges and certificates as you go, access our online calendar of free live webinars and even chat with other users in our subject forums. For managers, EMIS Academy dashboards will provide a holistic view of your users, allowing you to monitor, measure and manage learning across your organisation.

EMIS Academy will launch on 2 August to EMIS Web customers in primary care in the first instance. We’ll be expanding the learning courses and materials for all healthcare sectors over the course of this year and next. If you’d like to find out more about EMIS Academy, contact your local account director today.

Building on the COVID tech revolution


The COVID-19 pandemic has inevitably forced an acceleration in the adoption of technology within general practice. As we now begin the emerge from this crisis, Dumfries based GP and EMIS clinical intelligence director, Dr Rob Walter reflects on his experiences over the past year, and looks at the role technology has to play in empowering smarter ways of working.

In the news

Product updates

Secondary care

Symphony: FHIR Transfer of Care

The latest step in Symphony interoperability, our FHIR Transfer of Care module is now available for first of type deployments. This new module enables Symphony to send the FHIR Emergency Care eDischarge summary via MESH, allowing electronic discharges to be sent within 24 hours of a patient attending the emergency department. This supports better joined-up working across care settings, better clinical information and improved patient care.

Community pharmacy 

A design project has kicked off with a user research exercise being led by our new head of product design and experience, Ana Cave-Wood, and a specialist external UX agency. We'll be engaging our pharmacy user base in structured discussions and 1:1s to understand how pharmacy is changing. The research will inform the redesign of our software to better support these new ways of working.

Primary care

Medication Assistant Launch in Patient Access 

Through integration of Patient Access and EMIS-X Analytics we're now offering personalised medication support to patients who've opted into the service.

Next generation IM1 extract service 

Transition of customers has begun from our legacy service to the new extracts service on EMIS-X Analytics.

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