February newsletter 2021

Discover the winners of our first EMIS Partner awards, find out how the QResearch database was used to fast track COVID vaccinations for vulnerable people and pick up some top tips for effective practice management.

QCovid risk model used to fast track vaccinations for the vulnerable

More people at high risk from COVID-19 will get priority access to vaccines thanks to research conducted by the University of Oxford using the QResearch database, a not-for-profit initiative between the university and ourselves. The research, commissioned by England’s Chief Medical Officer Chris Whitty, found that there are several health and personal factors which, when combined, could mean someone is at a higher risk from COVID-19. Find out more.

Effective practice management: Top tips from our partners

Effective practice management is vital to better handle how you manage documents, workflow, and communication process whilst eliminating time-consuming admin tasks. Using a range of technologies that work together, you can reduce everyday pressures and improve the patient experience, including communication tips from Surgery Connect and Docmail, workforce management tips from My Locum Manager and digital questionnaire tips from Syml ConnectCheck out the top tips from our partners

EMIS Partner of the Year Awards 2021

This week at our partner conference, we announced our first winners of the EMIS Partner of the Year awards. We had so many great submissions but the final winners decided by our judges Suzy Foster, EMIS CEO, Dr Sarah Jarvis, GP and Patient clinical director and Vanessa Young, practice manager and chair of the NUG, were as follows:

Empowering Patients Partner of the Year: Technomed

Connecting Healthcare Partner of the Year: Black Pear

Optimising Resources Partner of the Year: Arc Health

Medicines Management Partner of the Year: CSIS Health

COVID Customer Champion Partner of the Year: Ardens

Congratulations to all the fantastic winners! Find out more about our winners





Upcoming events

We've got plenty of virtual events coming up, click on the links below for more info and to register. 

Managing your workforce with MLM Flex

In partnership with My Locum Manager (MLM) we'll be exploring how their latest workforce product, MLM Flex, can help you best manage your workforce.

Thursday 4th March 12:00 - 13:00 

Parental nutrition webinar

The Parenteral Nutrition webinar will be an opportunity to receive the outcomes from the PN questionnaire and an update regarding the latest release. There will also be opportunities to discuss proposed enhancements to the PN module and ask questions.

Monday 8th March 13:00 - 14:00

PharmaPlus community pharmacy webinar

Exclusively for PharmaPlus members, this webinar is designed to showcase the capabilities of ProScript Connect to ensure we unlock the full potential of our system for all users. In addition, the event will provide information on additional services and benefits for our customers, an update on Provider Pays and the introduction of the new Smart Pharmacy service.

Wednesday 10th March 19:30 - 20:30

EMIS Hospice User Group

The EMIS Hospice User Group will take place virtually once again via Microsoft Teams. The User Group is an opportunity to talk to the EMIS team and other EMIS Web Hospice users.

Tuesday 16th March 10:00 - 14:30

Introduction of the Concentric digital consent application at Jersey General Hospital

Find out how Austin Gibbs and Angela Hall introduced Concentric for elective surgical procedures in Jersey General Hospital and the positive impact this has had on both patients and staff alike. Hear how they conducted their initial pilot of Concentric in cardiology and how it’s now being rolled out across the hospital. Their story includes helpful hints and tips to learn from their on the ground experience in Jersey.

Boosting collaboration between primary and secondary care by giving GPs access to specialist clinical advice with Cinapsis SmartReferrals

We're pleased to announce our partnership with clinical communications platform Cinapsis SmartReferrals that will enable improved access to clinical advice and guidance between primary and secondary care.

Cinapsis’s SmartReferrals is an established provider approved by NHSX for clinical communications, advice and guidance, and electronic referrals. Their ability to securely connect GPs, paramedics and NHS 111 operators to secondary care specialists who can provide advice and guidance will significantly reduce the burden on emergency departments and specialist outpatient appointments. Collaborative decision making and planning ensures that patient care is optimised, hospital admissions are avoided whenever possible, and secondary care clinician time is freed-up. Find out more about Cinapsis SmartReferrals.

Unlock the potential of your flexible workforce with My Locum Manager

Significant funding has been announced by NHS England to support primary care networks (PCNs) and practices to increase clinical capacity by establishing flexible digital staff banks available until 31st March. 

My Locum Manager, in partnership with EMIS, provides the only interoperable, end-to-end workforce solution combined with a supportive community for your staff. This is a great opportunity to benefit from the available funding and establish your next generation workforce solution to support your PCNs and practices with their workforce needs, system wide. Join our webinar Thursday 4th March to discover how you can transform your primary care workforce and benefit from a sustainable workforce for the future.

In the news

In this latest P3 Pharmacy article, clinical director Shanel Raichura discusses the impact of Patient Access for Professionals, which enables pharmacies to offer both physical and virtual appointments via video or telephone, on the digitisation of healthcare during and post the COVID-19 pandemic. 

The Yorkshire Post take a look at how our work with Oxford University on the not-for-profit QResearch database has helped to prioritise those at high risk from COVID-19. 

Product updates

Primary care


We’ve recently released EMIS Web 9.11 which includes a number of enhancements, several of which come directly from our  user groups including:

  • SNOMED CT inactive code retrieval – this allows users to retrieve inactive and obsolete codes from patient records.
  • COVID-19 vaccination messages now auto file directly into patients' records, removing the need for manual intervention.
  • Find urgent appointment slots - a new option has been added in the “find appointments” search criteria to help you easily identify urgent appointment slots.

For more information and an extensive list visit EMIS Now.

Resource Publisher

Resource Publisher began roll out across GP practices in England last month - a total of 2,295 organisations are now active and we're continuing to roll out to the remaining 1,633 practices. Activations are expected to complete at the end of April 2021.

See EMIS Now for regular updates here.

Community Pharmacy

Our Smart Pharmacy solution is being piloted this month. This initiative joins up our portfolio in new ways, making managing medications and prescriptions even easier for patients.

ProScript Connect

We have launched Real Time Exemption Checking (RTEC) in collaboration with NHS Digital and the NHS Business Services Authority (NHSBSA). The service is now available to all ProScript Connect users in England.

RTEC enables pharmacy teams to check if a patient is exempt by digitally referencing the NHSBSA database. ProScript Connect will perform the check as part of your dispensing process, saving you time and improving accuracy.


We've launched a new module in Patient Access, called “Read”. This allows Patient Access users to set content preferences and view preferred articles within app.

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