Connecting clinical data improves patient care and flow of information

Warrington and Halton Hospitals NHS Foundation Trust (WHH) provides healthcare services to 500,000 patients. WHH required a modern clinical IT solution for their emergency departments (EDs) that would be fully integrated across sites and between departments.

In 2013, the trust went live with Symphony - which enabled the trust to implement a truly paperless solution, driving cost reduction and improved efficiency.

Fracture clinic goes paperless

In one week the fracture clinic sees:

  • 200 referrals
  • 10 fracture clinics
  • 20-25 new patients
  • 30 follow-ups per clinic
  • 50-60 patients per clinic.

To remove the inefficient paper-based treatment record, EMIS Health implemented a clinical portal into the fracture clinic in 2014. Paul Sherry, orthopaedic surgeon at WHH, stated: “The trust came up with a plan of action for which EMIS Health provided extensive technical support.”

Using this portal, the clinicians can:

  • track patients in the waiting room
  • track who is yet to arrive
  • assign patients to a specific cubicle
  • send patients to X-Ray
  • retrieve patient information from Symphony
  • view the most recent clinic later
  • view the patients’ latest X-Rays.

“We have immediate access to electronic data in our emergency department system”

Paul Sherry, Warrington and Halton NHS Foundation Trust

The clinical portal helped reduce patient waiting time, and saves the trust significant costs on printing. This has helped WHH towards meeting the government target for the NHS to be paperless by 2018.

WHH are planning to expand the clinical portal system into the opthalmology clinic; Paul Sherry states: “This is a generic patient handling, logistic system and the principles apply to any clinic that you might wish to run.”

The next step for WHH is to use the fracture clinic portal management system to start managing the patients without seeing them. In trial, Mr Sherry discharged two thirds of his fracture clinic patients at their first visit.