"Electronic Repeat Dispensing has dramatically changed our practice"

Emma Keeling from Parliament Hill Medical Centre describes how Electronic Repeat Dispensing has changed the way their practice helps people with repeat prescriptions.

“Electronic Repeat Dispensing has dramatically changed our practice. Receptions staff spend less time dealing with prescriptions and routine repeats and batch prescriptions are much quicker, allowing us to spend more time with patients."

Convenient for patients

Electronic Repeat Dispensing saves patients time as they don’t need an appointment for each new prescription and their medication is ready at the pharmacy when they arrive.

It is also useful for emergency scripts such as antibiotics for housebound patients. We can prescribe them and call the pharmacist who will dispense and deliver.

It works particularly well for seven day prescribing and dosette box patients. It means we are not printing reams of paper and having to sign as many scripts.

“Receptions staff spend less time dealing with prescriptions and routine repeats and batch prescriptions are much quicker, allowing us to spend more time with patients”

Emma Keeling, Parliament Hill Medical Centre

Easy to get started

It was easy to setup. We received our training during a practice meeting and a week later we started using the service - with support for the first few days.

We started moving patients to Electronic Repeat Dispensing during their medication review appointments, but other practices may choose to move certain patients, e.g. chronic disease groups first.

Tips for using Electronic Repeat Dispensing

  • Arrange for training in a practice meeting
  • Make sure you keep your trainer’s contact details in case you have any queries
  • Tell your patients about Electronic Repeat Dispensing!