The EMIS Health general managers - driving the business forwards with vision and expertise.
Director of national accounts
Andy is the director of national accounts across EMIS Health. Andy joined EMIS Health in 2012; his roles include leading our legal operations as a qualified solicitor and head of commercial management. Andy has worked in the technology industry for more than ten years, including positions with NHS Digital, international telecommunications companies, as well as running his own commercial consultancy. Andy is driven by EMIS Health’s goal of joining-up healthcare, making data available at the point of care and delivering the highest standard of systems and services to our customers.
General manager – community, children’s and mental health and strategic markets
Bettina Fitt is the general manager of EMIS Health’s community, children’s and mental health (CCMH) division. Bettina joined EMIS Health in 2015 with a healthcare background working within NHS, private and the Scottish, Irish and Wales health economies, and for leading healthcare organisations including GE Healthcare, Medtronic and De Puy. Bettina began her career as a nurse and midwife and is passionate about harnessing the power of technology to help drive up standards of clinical care. Bettina’s dynamic combination of front-line clinical experience and knowledge of healthcare technology businesses ensures our expanding CCMH user base continues to grow.
Director of EMIS Care and EMIS Health specialist
Lydia is the director of EMIS Care and EMIS Health specialist. Lydia has twenty years’ experience in the technology industry, and 11 within the healthcare, specialising in diabetic eye screening and screening software. Her track record at Digital Healthcare Ltd (now EMIS Health Specialist) and commercial experience gained at Egton made her ideally placed to join EMIS Care in a leadership role. Lydia‘s experience includes roles in commercial strategy, growth strategy planning, recovery action planning, strategic relationship management, M&A and due diligence. Her dual drivers are business success and growth, and creating a healthier UK through better use of healthcare IT systems.
General manager – acute care
Lynette Ousby is the general manager of EMIS Health’s acute care division. Lynette has led teams for more than 20 years covering many business areas from account management, finance, customer services and delivery. Lynette brings sector experience from commercial finance, telecommunications and healthcare, specialising in business transformation and redesigning teams to become high performers. Lynette has been with EMIS Health since 2013, specialising in acute and secondary care, including doubling the customer satisfaction score in the secondary care business in one year.
General manager – primary care
Lynn Moffat is the general manager of EMIS Health’s primary care division. Lynn has worked in the healthcare industry for more than 20 years, specialising in primary care. Her focus is on customer experience and satisfaction and growing our user base. Lynn and her team work closely with customers, championing their views in everything we do. Lynn has been at EMIS Health since 1999, and brings experience in sales, operations, customer fulfilment, training and account management, together with her expertise and knowledge of primary care.
General manager – community pharmacy
Stephen Hards is the general manager of EMIS Health’s community pharmacy division. Stephen has more than twenty years’ experience in the UK community pharmacy market. He previously worked for Mediphase and IMS. Since joining EMIS Health, Stephen has worked in a wide variety of roles, from service desk call logger through to commercial director, which has given him a breadth of understanding of both the business and the pharmacy market. Stephen is passionate about learning inside and outside of work and completed an MBA from the Open University in 2016, to combine application of theory with his experience.